Seasonal Guest Services Valet Greeter

AccorHotel • Scottsdale, AZ

6d

About The Position

At the Fairmont Scottsdale Princess, the Guest Services Coordinator welcomes arriving guests and serves as an ambassador for the hotel, city, and guest experience. The role helps create a seamless arrival by communicating with Guest Services about incoming guests, promoting resort facilities, and providing information about the property. The position requires professional, friendly service, adherence to department and safety policies, and the ability to stand for long periods. The job is listed as permanent and part-time.

Requirements

• A service-focused personality.
• Excellent communication skills and professional presentation.
• Strong interpersonal, organizational, and problem-solving abilities.
• High level of responsibility and reliability.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus on guest needs while remaining calm and courteous.
• Ability to stand for long periods.

Nice To Haves

• Customer service experience is an asset.

Responsibilities

• Greet incoming guests as they arrive at the resort and help begin their stay.
• Communicate with Guest Services about arriving guests to support a seamless arrival experience.
• Represent the property and brand and promote the resort's facilities.
• Know the resort grounds and assist arriving guests with information they may need.
• Consistently provide professional, friendly, and engaging service.
• Follow department policies, procedures, and service standards.
• Follow all safety policies.
• Perform other duties as assigned.
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines.

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies, and Accor worldwide for the employee and family.
• Free meals at the on-site employee restaurant.
• Learning programs through company Academies.
• Medical and dental benefits, including two employer-funded medical plans with a $0 premium for the employee-only tier.
• 401(k) and direct deposit.
• Career development opportunities at the Fairmont Scottsdale Princess and national promotion opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed