Lounge Guest Services Ambassador (Seasonal)

Amber Green Deli Group, LLC • Houston, TX

10d • Onsite

About The Position

Abby’s Catering is hiring a seasonal Lounge Guest Services Ambassador at IAH Airport, Terminal D. The role supports the busy Thanksgiving travel season and additional seasonal dates. The Ambassador is the first point of contact for passengers waiting to enter an airline lounge, welcoming guests, keeping the line moving, and answering questions so travelers feel taken care of.

Requirements

• Must be at least 18 years old.
• Must be able to pass a background check.
• Must be authorized to work in the United States.
• Must be fluent in English.
• Must have full availability.
• Friendly, upbeat, and approachable personality.
• Strong communication and customer service skills.
• Ability to stay calm and patient with travelers during busy times.
• Comfortable standing for extended periods.
• Reliable and punctual, with availability for the full seasonal period, including the Thanksgiving holiday.

Nice To Haves

• Previous customer service, hospitality, or airline experience is a plus but not required.

Responsibilities

• Greet passengers warmly as they wait in line.
• Help keep the line orderly and moving efficiently.
• Answer general questions about lounge entry, wait times, and basic lounge information.
• Direct guests to the appropriate team member when they need additional help.
• Stay calm, courteous, and professional during high-volume periods.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed