Service Valet/Porter - Nalley Lexus Roswell

Asbury Automotive Group • Roswell, GA

4d

About The Position

The Service Valet/Porter is the initial point of contact for customers arriving at Nalley Lexus Roswell for service. The role greets customers, gathers vehicle information, and checks customers in for appointments. The Service Valet/Porter also moves customer vehicles from the service drive to the shop, supports service advisors, follows dealership procedures for vehicle delivery, and helps maintain effective working relationships across the dealership. The position requires working outdoors and being on your feet for extended periods.

Requirements

• Must be at least eighteen years of age.
• Must have a valid driver's license.
• Must pass pre-employment screening, including a background check and drug test.
• Ability to work outdoors and remain on one’s feet for extended periods.

Nice To Haves

• Ability to operate a manual transmission is highly preferred.

Responsibilities

• Greet arriving service customers promptly and in a friendly manner, and obtain vehicle information at the customer’s vehicle when possible.
• Assist the Service Advisor in helping customers while maintaining organization in the service drive.
• Move customer vehicles safely and securely, following the greeting process outlined by management.
• Retain vehicle keys according to departmental safeguard procedures.
• Promote effective working relationships with dealership associates and departments.
• Follow dealership-specific procedures for active vehicle delivery to encourage return visits and customer satisfaction.
• Assist dealership personnel with work needed to ensure the dealership functions fully.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible select management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings and flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Community service initiatives, including paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed