Service Valet/Porter - Nalley Lexus Roswell

Asbury Automotive•Roswell, GA

About The Position

The Service Valet/Porter is the initial point of contact for customers arriving at the dealership for service. The role greets customers, collects vehicle information, assists with check-in and supports the Service Advisor in keeping the service drive organized. The Service Valet/Porter moves customer vehicles from the service drive to the shop and follows dealership procedures for handling and delivering vehicles. The position requires working outdoors and being on foot for extended periods.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver’s license.
  • Must be able to pass pre-employment background and drug screening.
  • Ability to work outdoors and remain on one’s feet for extended periods.

Nice To Haves

  • Ability to operate a manual transmission is highly preferred.

Responsibilities

  • Greet customers promptly and courteously and obtain vehicle information at the customer’s vehicle when possible.
  • Assist the Service Advisor with customers while maintaining organization in the service drive.
  • Safely and securely move customer vehicles according to the process outlined by management.
  • Retain vehicle keys according to departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership-specific procedures for active vehicle delivery to encourage return visits and customer satisfaction.
  • Assist other dealership personnel with work needed to ensure the dealership is fully functioning.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury’s Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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