Valet Parking Attendant - Indianapolis, IN

Parking Management • Indianapolis, IN

4d • Onsite

About The Position

Parking Management Company is hiring a Valet Attendant (Guest Service Associate) in Indianapolis, Indiana. The role provides courteous guest service by welcoming guests, safely parking and retrieving vehicles, and helping create a seamless hotel experience. Attendants use technology and point-of-sale systems to track vehicles, assist with bell services and luggage storage as needed, address guest questions and concerns, and coordinate with teammates and hotel staff. They must follow traffic-safety, vehicle-handling, key-security, and company procedures; inspect vehicles and record existing damage and parking locations; safeguard vehicles, keys, and property; and keep the valet area clean, organized, and safe.

The position is offered as full-time and part-time, with AM, PM, overnight, weekday, weekend, and holiday shifts. Base pay is up to $9.00 per hour, plus tips, depending on the assigned location. Employment is contingent on successfully completing a background check after a conditional offer. Benefits are available after the applicable 11-month measurement period, subject to eligibility requirements and plan terms. PMC describes a fast-paced work environment and offers digital tipping, access to a portion of earned wages before payday, and training and development opportunities.

Requirements

• Valid driver’s license and an acceptable driving record under PMC’s established driving standards.
• Ability to safely operate and park a variety of vehicles.
• Strong customer service and communication skills.
• Professional, courteous, and positive demeanor.
• Dependable, punctual, and accountable work habits.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Exceptional customer service and guest relations.
• Strong verbal communication and interpersonal skills.
• Safe and confident vehicle operation.
• Attention to detail, time management, and organization.
• Ability to multitask, prioritize, collaborate with a team, and resolve problems and conflicts.
• Safety awareness, sound judgment, adaptability, flexibility, and ability to remain composed and professional under pressure.
• Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather, and safely enter and exit vehicles.
• May need to bend, reach, stoop, kneel, climb stairs, and lift and carry up to 50 pounds when assisting guests with luggage.
• Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.

Nice To Haves

• Previous customer service, hospitality, valet, or parking experience.
• High school diploma or GED.

Responsibilities

• Welcome guests and provide friendly, professional, attentive service.
• Safely operate, park, and retrieve guests’ vehicles.
• Use technology and point-of-sale systems to accurately log and track vehicles.
• Assist guests with bell services and luggage storage as needed.
• Follow traffic-safety, vehicle-handling, key-security, and company procedures.
• Inspect vehicles and accurately document existing damage and parking locations.
• Safeguard guest vehicles, keys, and property while they are in PMC’s care.
• Answer guest questions, address concerns, and provide solutions professionally.
• Maintain a clean, organized, and safe valet area.
• Communicate effectively with teammates, hotel staff, and guests to ensure a seamless guest experience.

Benefits

• Digital tipping opportunity.
• Access to a portion of earned wages before payday through Daily Pay.
• Training and development opportunities at every level, with promotion-from-within opportunities.
• Benefits available after the applicable 11-month measurement period, subject to PMC eligibility requirements and applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed