Valet Parking Attendant

DelMonte Hotel Group•City of Ithaca, NY

About The Position

DelMonte Hotel Group is seeking an enthusiastic, service-oriented Bell Attendant/Valet Attendant to provide guests with a welcoming, efficient, and memorable arrival and departure experience. The role includes greeting guests, assisting with luggage, safely parking and retrieving vehicles, transporting guests using hotel shuttle vehicles, and sharing information about hotel amenities and the surrounding area. The attendant also coordinates luggage storage, delivers guest items, and maintains the cleanliness and appearance of the hotel entrance, lobby, and transportation vehicles. Successful candidates are friendly and professional, have strong customer-service skills, and enjoy hospitality. They are comfortable interacting with guests, operating vehicles safely, handling luggage, and responding promptly to guest requests while maintaining a positive atmosphere. Strong communication, attention to detail, time management, and the ability to work independently and as part of a team are important. Candidates must have a valid driver's license appropriate for the position, meet applicable state licensing requirements, and have no major driving violations.

Requirements

  • Friendly and professional demeanor.
  • Excellent customer-service skills and a genuine passion for hospitality.
  • Comfort interacting with guests, safely operating vehicles, and handling luggage.
  • Strong communication, attention to detail, and time-management skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license appropriate for the position and compliance with applicable state licensing requirements.
  • No major driving violations.

Responsibilities

  • Greet guests and provide a welcoming arrival and departure experience.
  • Assist guests with luggage and coordinate luggage storage.
  • Safely park and retrieve guest vehicles.
  • Transport guests using hotel shuttle vehicles.
  • Provide information about hotel amenities and the surrounding area.
  • Deliver guest items and respond promptly to guest requests.
  • Maintain the cleanliness and appearance of the hotel entrance, lobby, and transportation vehicles.

Benefits

  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k).
  • Paid Time Off.
  • Hotel room discounts at company locations around the globe.
  • Discounts on food and beverages.
  • Professional development and advancement opportunities.
  • Compensation of $16.61 per hour plus possible tips.
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