Valet Parking Attendant - Indianapolis, IN

Parking Management Company • Indianapolis, IN

5d • $7 - $9

About The Position

Parking Management Company (PMC) is hiring a Valet Parking Attendant (also identified as a Guest Service Associate) in Indianapolis, Indiana. The role provides guest-focused valet and related hospitality services, including safely parking and retrieving vehicles, assisting with luggage when needed, and helping ensure a seamless guest experience. Attendants use technology and point-of-sale systems to log and track vehicles, inspect and document existing vehicle damage and parking locations, and safeguard guests’ vehicles, keys, and property. The position involves communicating with guests, teammates, and hotel staff; maintaining a clean, organized, and safe valet area; and following company procedures for traffic safety, vehicle handling, and key security.

The role is offered as full-time and part-time, with AM, PM, overnight, weekday, weekend, and holiday shifts. Base pay is up to $9.00 per hour, plus tips, depending on the assigned account. Employment is contingent on successfully completing a background check after a conditional offer. The work is physically active and may take place outdoors in varying weather conditions. PMC states that reasonable accommodations will be considered and provided as appropriate.

Requirements

• Valid driver’s license and an acceptable driving record under PMC’s established driving standards.
• Ability to safely operate and park a variety of vehicles.
• Strong customer service and communication skills.
• Professional, courteous, and positive demeanor.
• Dependable, punctual, and accountable work habits.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Exceptional guest relations, verbal communication, and interpersonal skills.
• Attention to detail, time management, organization, multitasking, and prioritization skills.
• Teamwork, collaboration, problem-solving, and conflict-resolution skills.
• Dependability, accountability, safety awareness, and sound judgment.
• Adaptability and flexibility, with the ability to maintain composure and professionalism under pressure.
• Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather, and safely enter and exit vehicles.
• May need to bend, reach, stoop, kneel, climb stairs, and lift and carry up to 50 pounds while assisting guests with luggage.
• Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.

Nice To Haves

• Previous customer service, hospitality, valet, or parking experience.
• High school diploma or GED.

Responsibilities

• Welcome guests and provide friendly, professional, attentive service.
• Safely operate, park, and retrieve guests’ vehicles.
• Use technology and point-of-sale systems to accurately log and track vehicles.
• Assist with bell services and luggage storage as needed.
• Follow traffic safety, vehicle handling, key security, and company procedures.
• Inspect vehicles and accurately document existing damage and parking locations.
• Safeguard guest vehicles, keys, and property while in PMC’s care.
• Answer guest questions, address concerns, and provide solutions professionally.
• Maintain a clean, organized, and safe valet area.
• Communicate effectively with teammates, hotel staff, and guests to support a seamless guest experience.

Benefits

• Opportunity to earn tips through PMC’s digital tipping experience.
• Access to a portion of earned wages before payday through Daily Pay.
• Training and development opportunities at every level, with opportunities for promotion from within.
• Benefits available after the applicable 11-month measurement period, subject to eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed