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Universal Banker

CCFBank•Eau Claire, WI

About The Position

CCFBank is seeking a friendly, customer-oriented Universal Banker to provide exceptional service, process financial transactions accurately, and open and close customer accounts. This fast-paced, interactive role supports multiple areas of branch operations and involves building customer relationships, working collaboratively, and communicating the Bank’s policies, programs, and systems. The position requires accuracy within established guidelines, responsiveness to the needs of customers and colleagues, and a persuasive, teaching-oriented approach. Community involvement and making a positive difference are valued.

Requirements

  • Associate’s degree in accounting, finance, economics, or a related field; alternatively, three years of directly related full-time experience performing the outlined functions may be considered in lieu of the degree.
  • Two years of experience in the financial services industry performing teller job duties.
  • Two years of customer service experience.
  • Ability to work collaboratively and communicate effectively with customers, managers, and team members.
  • Ability to build and maintain relationships, respond to others’ needs and concerns, and communicate company policies, programs, and systems.
  • Ability to work accurately within established guidelines at a faster-than-average pace.

Nice To Haves

  • One year of sales experience.
  • Community focus and interest in making a positive difference in the community.

Responsibilities

  • Assist assigned areas of branch operations as needed, including teller, new accounts, vault teller, safe deposit, and lending.
  • Help customers select accounts, products, and financial services, and present cross-sell opportunities using professional sales techniques.
  • Receive and process retail and commercial checking and savings deposits in accordance with banking policies and procedures.
  • Assist with daily vault opening and closing, verify cash and coin transactions to and from the vault under dual control, and help balance vault currency and coin.
  • Order, manage, and balance vault and ATM currency and coin, as assigned.
  • Make decisions regarding new deposit account openings; complete required customer forms, accept initial deposits, and prepare account documents and items for processing.
  • Present customer funds to a teller for initial deposits, determine funds availability, and obtain a receipt for the customer.
  • Perform other duties as assigned.

Benefits

  • Competitive pay.
  • Eligible for an annual bonus of 1.5%–3% of salary based on company goals and performance.
  • Health, vision, and dental plans.
  • Health Savings Account with CCF contributions.
  • Health Reimbursement Arrangement.
  • Flexible Spending Account.
  • Employer-paid life insurance and long-term disability plans.
  • Voluntary life insurance and short-term disability plans.
  • Accident and critical illness plans.
  • Hospital indemnity coverage.
  • 401(k) retirement plan with company match.
  • Paid time off, bereavement leave, and paid holidays.
  • Parental leave.
  • Company-wide wellness program.
  • Employee Achievement Program.
  • Colleague Referral Program.
  • Professional Development Reimbursement Program.
  • Career planning.
  • Colleague pricing on secondary market mortgage loans.
  • Colleague Beyond Save & Spend Accounts perks.

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