Underwriting Associate Jobs

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About The Position

Travelers is seeking an Associate Operations Account Specialist to work in its Small Commercial Agency Solutions Center. The role offers mentorship and comprehensive training while the employee develops the skills needed to support business goals and serve customers, agents, and brokers. The specialist learns to manage multi-state, multi-line accounts throughout their lifecycle, including rating and pricing, quoting, issuing policies, and handling related account activities. The position requires learning standardized workflows and state compliance guidelines, analyzing information to make sound decisions, maintaining productive relationships with teammates and business partners, and delivering quality work in a timely manner.

Requirements

  • High school diploma or GED.
  • Working knowledge of standard business software, such as Microsoft Office or equivalent.

Nice To Haves

  • Proficiency in standard business software, such as Microsoft Office or equivalent.
  • Analytical thinking and judgment to analyze and compare information.
  • Time and desk management skills to organize and manage multiple priorities.
  • Effective verbal, written, and listening communication skills.
  • Ability to deliver service excellence to internal and external partners.
  • Collaboration skills to work effectively in team situations.

Responsibilities

  • Successfully complete applicable market new-hire training and certification.
  • Learn to manage multi-state, multi-line accounts throughout their lifecycle, including rating and pricing, quoting, issuing policies, and handling related account activities.
  • Build and maintain strong working relationships with teammates, business partners, and agents.
  • Learn standardized workflows and state compliance guidelines to understand business processes.
  • Analyze multiple sources of information to make sound decisions.
  • Develop critical thinking and decision-making skills to enhance business partner and customer confidence.
  • Execute service-level commitments and deliver quality products in a timely manner.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for eligible employees and family members from the first day of employment.
  • Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program, which provides an annual 401(k) contribution when an employee makes a student loan payment.
  • Pension Plan funded 100% by Travelers.
  • A minimum of 20 days of paid time off annually.
  • Nine paid company holidays.
  • Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
  • Mental health program with access to free professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.

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Based on current job postings on Teal, the average Underwriting Associate salary in the US is approximately $70,000 per year, with a typical range of $44,000 to $128,000.
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