Underwriting Support Associate

Auto-Owners Insurance • Lansing, MI

4d • Hybrid

About The Position

Auto-Owners Insurance is seeking a motivated individual to join its Underwriting department as a Policy Service Technician. The position involves communicating with policyholders, claimants, agents, and other departments; entering source documents accurately; interpreting instructions and keying appropriate transactions; and maintaining records and policy files according to established guidelines. The associate may also assist with other duties within the department or elsewhere upon request.

The company offers a merit-based work-from-home program tied to job responsibilities. Initial training is conducted in person, after which work-from-home time may be available as defined by the leadership team.

Requirements

• High school education or equivalent.
• Above-average written and verbal communication skills.
• Ability to organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.
• Ability to work in the U.S. without current or future sponsorship.

Responsibilities

• Communicate verbally and/or in writing with policyholders, claimants, agents, and other departments.
• Accurately enter assigned source documents.
• Interpret verbal and/or written instructions and key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere upon request.

Benefits

• Friendly work environment.
• Structured training program.
• Employee mentoring.
• Competitive base salary.
• Matched 401(k).
• Fully funded pension plan once vested.
• Bonus programs.
• Paid time off, including holidays, vacation days, personal time, and sick leave.
• Excellent compensation and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED