UA Associate - E&S Excess Casualty

Zurich Insurance Group•Atlanta, NY
•Hybrid

About The Position

Zurich North America is hiring an Underwriting Account Service Associate to support experienced Underwriters in reviewing and analyzing risks. The role applies research and analytical skills to assess risk and support underwriting decisions. It is a hybrid position based in one of the following North American offices: Atlanta, Georgia; New York, New York; Schaumburg, Illinois; or Scottsdale, Arizona. Occasional in-office attendance may be expected. The position involves 5% travel.

Requirements

  • Bachelor’s degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance; OR Zurich Certified Insurance Apprentice, including an Associate Degree, and no prior experience in those areas; OR High School Diploma or equivalent and at least 2 years of experience in those areas.
  • Knowledge of data collection and analysis.
  • Microsoft Office experience.

Nice To Haves

  • Insurance industry knowledge.
  • Knowledge of processing, rating, and policy management systems used in the insurance industry.
  • Strong verbal and written communication skills.
  • Strong relationship-building and active-listening skills with customers and coworkers.
  • Customer service experience.
  • Enjoys working with details and providing accurate data in a timely manner.
  • Self-directed and able to meet deadlines.
  • Multitasking skills.

Responsibilities

  • Review, evaluate, and summarize risk exposures, controls, loss history, and financial condition to support underwriting decisions about accepting or declining submissions.
  • Follow Underwriter instructions on policy rating, subjective pricing, policy construction, coverages and exclusions, and mandatory forms to quote and issue policies accurately.
  • Collaborate with an Underwriter and Manager to provide end-to-end servicing for new business, renewals, and endorsements involving basic to moderately complex business and products.
  • Respond appropriately and promptly to written, verbal, and telephone inquiries under close supervision by an Underwriter and/or Manager.
  • Work collaboratively with assigned Underwriters.
  • Support Underwriters in broker, agent, distributor, and customer interactions by providing basic customer service.

Benefits

  • Competitive pay and comprehensive benefits for employees and their families.
  • Potential eligibility for a short-term incentive bonus of 5%.
  • Potential eligibility for merit increases.
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