Transportation Coordinator Jobs

About The Position

Requirements

• High School Diploma or equivalent
• Six months of call center, customer service, or an equivalent combination
• Microsoft Office Suite skills.
• Ability to engage and retain BCO's upon first communication
• Excellent written and verbal communication skills
• Excellent customer service skills; emphasis in phone etiquette
• Ability to work in a fast paced, time sensitive environment
• Must be able to perform quality work with minimal supervision
• Excellent organizational skills

Nice To Haves

• Six months transportation and logistics experience
• Six months of recruiting and/or sales experience

Responsibilities

• Present the Landstar leasing opportunity in a clear and engaging manner that encourages prospective BCOs to move forward with the application process.
• Make timely follow-up calls to prospective BCOs to encourage completion and submission of applications, answer questions, and address concerns that may cause delays.
• Meet or exceed monthly departmental goals related to calls, leads, completed applications, and leads referred to the Qualification Center.
• Manage daily inbound calls, outbound follow-up calls, emails, administrative responsibilities, and special projects while maintaining department and individual schedules.
• Build positive relationships with prospective BCOs and provide a professional, helpful experience throughout the initial recruiting process.
• Participate in the coordination, setup, and representation of Landstar at transportation industry and truck shows, including occasional travel.
• Accurately document recruiting activities and maintain BCO records for future reference, follow-up, and reporting.
• Collaborate with teammates and management to identify opportunities to improve the recruiting process and candidate experience.

Benefits

• affordable medical plans
• employer 401(k) match
• paid time off
• tuition assistance