Terminal Manager Jobs

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Management - Terminal Manager - Hyrum

Western Dairy Transport•Hyrum, UT

About The Position

The Terminal Manager oversees all daily operations at the assigned terminal, ensuring efficient, safe, customer-focused operations while managing personnel and resources, complying with safety and regulatory requirements, and optimizing performance to meet operational goals. The role supervises terminal staff and supports assistant managers and supervisors in achieving department and organizational objectives. It also includes recruiting and interviewing candidates, onboarding and training employees, conducting performance evaluations, coaching staff, and applying discipline when necessary. The manager oversees terminal loading and unloading, scheduling, equipment, and inventory; develops procedures to improve efficiency and service delivery; and ensures compliance with safety regulations, environmental standards, and company policies. The role maintains relationships with plants, dairies, and vendors, coordinates equipment and facility maintenance, allocates resources and manages costs, and maintains operational records and reports. Additional responsibilities include managing the terminal budget, monitoring KPIs, collaborating with management, HR, and recruiting, supporting staffing and retention, promoting alignment across WDT locations, and keeping current with industry practices. The position includes regional travel and collection of drug and alcohol screening tests, with certification maintained in accordance with regulations.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license in state of residency and acceptable driving record.
  • Ability to pass a pre-employment drug test and participate in the company random drug and alcohol program.
  • At least 3 years of leadership or operations experience.
  • Basic computer skills, including Microsoft Office applications and Google Workspace.
  • Ability to lead and influence others.
  • Strong problem-solving skills and ability to manage multiple projects.
  • Excellent written and verbal communication skills.
  • Ability to work any schedule, including nights, weekends, and holidays, and travel as needed.
  • Flexibility and adaptability to changing operational demands and priorities.
  • Ability to work in office, terminal, and outdoor settings; use standard office equipment and operate a motor vehicle; and communicate in person, before groups, and by telephone.
  • Ability to stand and walk for long periods and lift, carry, push, and pull materials and objects weighing up to 50 pounds.
  • Working knowledge of and ability to physically use personal protective equipment.

Nice To Haves

  • Bachelor’s degree in logistics, supply chain management, or a related field.
  • Valid Class A Commercial Driver’s License (CDL) with tank endorsement from state of residence.
  • Knowledge of DOT, FMCSA, and OSHA regulations.

Responsibilities

  • Oversee daily operations at assigned terminal(s), including loading, unloading, scheduling, equipment, and inventory management.
  • Develop and implement protocols and procedures to improve operational efficiency, reduce downtime, and meet service delivery objectives.
  • Ensure adherence to safety regulations, environmental standards, regulatory requirements, and company policies.
  • Oversee terminal staff and ensure assistant managers and supervisors manage their teams effectively.
  • Recruit and interview prospective employees, provide new-employee orientation and training, conduct performance evaluations, coach staff, and administer discipline when necessary.
  • Foster a cohesive organizational culture and alignment across WDT locations.
  • Maintain customer relationships with plants, dairies, and vendors; communicate openly and resolve concerns promptly.
  • Allocate personnel, equipment, and materials to meet operational requirements while managing costs.
  • Coordinate with the maintenance department on timely repairs and upkeep of equipment, vehicles, and facilities.
  • Maintain accurate terminal records, logs, performance metrics, and incident reports; generate reports for management and regulatory authorities.
  • Collaborate with management stakeholders and HR on hiring and termination decisions.
  • Develop and oversee the terminal budget and monitor expenses.
  • Work with recruiting to support talent acquisition and retention and meet terminal staffing needs.
  • Monitor KPIs, identify opportunities for improvement, and implement continuous-improvement strategies.
  • Stay informed about industry standards and best practices.
  • Travel within the designated region.
  • Collect drug and alcohol screening tests and maintain certification as required by regulations.
  • Perform other duties as assigned.

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