Terminal Manager

Saia•Wausau, WI

26d

About The Position

Manages and controls freight operations at a local terminal, assigning responsibilities and directing personnel to keep the terminal operating efficiently. The role coordinates employee activities, addresses complaints and discrepancies, supports staffing and employee development, and ensures compliance with company policies, procedures, and government regulations. It also reviews financial and operational reports, identifies trends and opportunities to increase profitability, improves operational processes, and collaborates with cross-functional teams on reporting needs. The position is primarily office-based, with frequent time in dock and yard areas. It involves exposure to seasonal weather, loud noise, dust, and moving equipment. The manager may occasionally assist with freight handling, travel between company facilities, and operate a motor vehicle. Extended hours, including nights, weekends, or holidays, may be required based on business needs.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers, customers, management, and government representatives; understanding instructions and regulations; and accurately completing documents, reports, and records.
Ability to work extended hours, including nights, weekends, or holidays, as business needs dictate.
Ability to sit, stand, and walk for extended periods; climb stairs; move between dock and office areas; and navigate dock and yard areas safely.
Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.

Nice To Haves

Bachelor’s degree in business or a related field.
5+ years of terminal operations experience.
Proficiency in Microsoft Office and transportation management applications.
Ability to occasionally assist with loading or unloading freight and lift, carry, or move materials up to 100 pounds.
Ability to travel occasionally between company facilities and operate a motor vehicle.

Responsibilities

Manage and coordinate terminal employee activities to provide effective and efficient operations.
Investigate and resolve complaints and discrepancies.
Interview and select candidates, and coach employees.
Enforce compliance with organizational policies, procedures, and government regulations.
Analyze and review financial and operational reports to determine trends and increase profitability.
Monitor and improve operational processes to enhance efficiency.
Collaborate with cross-functional teams to align and review reporting needs.
Respond flexibly to operational issues outside standard business hours.
Consistently comply with company and regulatory safety policies and procedures.