Terminal Manager

World Group • Memphis, TN

10d

About The Position

ContainerPort Group, a World Group company, is seeking a Terminal Manager for its growing terminal in Memphis, Tennessee. The Terminal Manager leads trucking operations and serves as a connection between the owner-operator fleet and customers. The role builds lasting relationships with drivers and customers, supports a safe and dependable operation, develops business, and leads terminal teams in alignment with ContainerPort Group’s purpose, brand promise, and core values.

Requirements

• High school diploma required.
• Five years of intermodal transportation management experience.
• Three years managing an owner-operator-based fleet.
• Outstanding service performance, leadership, customer satisfaction, and owner-operator recruiting skills.
• High degree of integrity and initiative.
• Excellent management, communication, relationship-building, and networking skills.
• Strong and proven operations background.
• Computer skills, including Microsoft Office Suite and Outlook.
• Alignment with ContainerPort Group’s purpose, brand promise, and core values.

Nice To Haves

• Bachelor’s degree in Business, Logistics, or a related field preferred.

Responsibilities

• Provide leadership for Fleet Manager, Customer Service, and Operations team members located in the terminal.
• Work with recruiting and driver experience teams on independent contractor acquisition and retention strategies.
• Develop new business.
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers.
• Coach and facilitate excellent communication and teamwork among Customer Service, fleet, and operations management.
• Support the company’s safety culture, including facility maintenance and safety inspections.
• Apply P&L understanding and analysis, including gross profit, net operating income, and net income.
• Use servant leadership and mentoring skills.
• Apply electronic log and hours-of-service experience.
• Solve problems in a fast-paced environment.

Benefits

• Competitive compensation.
• Comprehensive benefits package including medical, prescription, dental, vision, life, AD&D, and disability insurance.
• Employee Assistance Program.
• Financial planning.
• 401(k) plan with up to 6% company match.
• Paid Time Off.
• Flexible work arrangements.
• Internal mobility and professional development opportunities.
• Tuition assistance.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED