Terminal Operations Manager

STG•Charleston, SC

About The Position

The Terminal Operations Manager has overall responsibility for the operational performance and financial success of the facility. The role plans and directs warehouse and office operations, plans the use of materials and human resources, and formulates local operational policies. The manager supports executive management in establishing warehouse performance objectives and is accountable for achieving them. The position oversees facility budgeting, reporting, planning, and auditing; coordinates facility departments; manages suppliers; develops team capabilities; maintains client relationships; and leads improvement projects. It also works with company IT resources to support customer objectives and efficient operations, ensures customers receive appropriate operational and administrative support, and establishes plans, budgets, and performance measures to achieve subsidiary objectives.

Requirements

  • Bachelor's degree in Business or a related field.
  • 10+ years of logistics and warehousing experience.
  • Demonstrated leadership qualities and ability to build and motivate a team.
  • Excellent negotiating skills and highly developed communication skills.
  • Proven successful project management skills.
  • Complete understanding of the facility P&L process, financial drivers, and profit margins, with demonstrated success.
  • PC skills, including MS Office (Excel, Word, PowerPoint, Access, and Outlook).

Nice To Haves

  • Experience with warehousing and transport of bonded cargo.

Responsibilities

  • Develop, implement, and review facility operational policies and procedures.
  • Review financial and performance data to measure productivity and goal achievement, and identify opportunities for cost reduction or program improvement.
  • Oversee facility budgeting, reporting, planning, and auditing activities.
  • Direct and coordinate the activities of facility departments.
  • Monitor suppliers to ensure goods and services are provided efficiently and effectively within budget limits.
  • Develop team capabilities through hiring, training, and performance management.
  • Develop and maintain effective client relationships to enhance business opportunities.
  • Champion facility objectives and cross-functional improvement projects to reduce costs and improve operational effectiveness.
  • Coordinate directly with company IT resources to ensure necessary technology is created to meet customer objectives and facilitate efficient operations.
  • Ensure customers receive the required level of operational and administrative support.
  • Establish plans, budgets, and performance measures; allocate resources; review progress; and make mid-course corrections to accomplish subsidiary objectives.
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