Tech Assistant Jobs

About The Position

Requirements

• Must be an active continuing matriculated student.
• Excellent interpersonal, oral and written communication skills, close attention to detail, and strong organizational and time management abilities.
• Able to understand and follow verbal and written instructions from supervisor and communicate clearly with Making Center users.
• Adaptable and consistent when notifying the supervisor of schedule changes.
• Attention to detail.
• Ability to interact with students, faculty, and staff of diverse backgrounds.
• Ability to work without close supervision or alone.
• Familiarity with Google Suite (Calendar, Gmail, Docs, Sheets, etc.).
• Ability to lift items up to 25lbs.
• Ability to work non-traditional hours such as evenings and weekends.

Responsibilities

• Cultivate a diverse, inclusive, and welcoming learning environment and a respectful shop culture for students, faculty, and staff.
• Provide a high level of customer service, maintaining a positive and professional demeanor and attitude in all interactions with students, faculty, and staff.
• Report for shift on time and review priority tasks with the supervisor.
• Monitor patrons entering and exiting the shop space and be ready and available to assist them.
• Provide information to students, faculty, staff, and the general public regarding department services, policies, and procedures.
• Perform basic reception duties including greeting visitors and answering phone calls professionally and courteously.
• Assist students and faculty with reservations and equipment requests.
• Assist Making Center Staff with shop upkeep, organization, and maintenance.
• Support Film Office managers with Film Office duties by maintaining film equipment and resources.
• Assist faculty and students with equipment.
• Work with additional online resources including (websites, web-based platforms).
• Assist with on-site check ins and checkouts of camera and grip equipment.
• Attend all class or assigned workshops sessions- Classroom Technicians will have to arrive early to checkout equipment, and stay to the end of class to pack and return equipment.
• Support faculty and students in use of Film Office equipment.
• Perform tasks to assist in the maintenance, troubleshooting, and repair of various machinery.
• Perform regular upkeep of shops and spaces to maintain organization and cleanliness.
• Complete special projects as assigned.
• Participate in training sessions and staff meetings.