Tech Assistant

RadNet • Towson, MD

3d

About The Position

The Tech Assistant joins a dedicated team focused on delivering quality patient care and a better healthcare experience. The role supports patient intake and scheduling, assists technologists, and helps maintain a safe and professional clinical environment.

Requirements

• High school diploma.
• One year of previous medical office experience.
• Intermediate computer skills.
• BLS certification.
• Passion for patient care, sound judgment, and the ability to remain professional in all situations.
• Effective professional communication and interpersonal skills, and respect for patients, guests, and colleagues.
• A structured approach to work, the ability to understand complex problems, and the ability to prioritize in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.
• Recent medical or radiology office work experience.

Responsibilities

• Greet and register patients, collect copays, verify patient information, and notify team members when patients arrive.
• Communicate appointment delays promptly and offer rescheduling when appropriate.
• Obtain insurance authorizations and patient information, collect signatures, and ensure required documentation is accurate and complete.
• Schedule, reschedule, or cancel appointments; confirm appointments and notify staff of changes.
• Ensure equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients.
• Safeguard patient property and protected health information.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information on site or in patient portals.
• Maintain professional behavior toward patients and coworkers and respond to others’ needs.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at imaging centers for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED