Tech Assistant

RadNet•Mandaluyong, New York

About The Position

This is a DEXA analyst position. The employee may be required to cover additional locations in Massapequa, East Islip, and Plainview. As a Technologist Aide, you will support a dedicated team delivering quality patient care and help provide a positive healthcare experience.

Requirements

  • High school diploma.
  • One year of previous medical office experience.
  • Intermediate computer skills.
  • BLS certification.
  • Passion for patient care, sound judgment, and the ability to remain professional in all situations.
  • Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
  • A structured approach to work, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

  • Knowledge of medical terminology.
  • Recent medical or radiology office work experience.

Responsibilities

  • Greet and register patients, collect copays, verify patient information, and notify team members when patients arrive.
  • Communicate appointment delays promptly and offer rescheduling when appropriate.
  • Obtain insurance authorizations and patient information, collect signatures, and ensure required documentation is accurate and complete.
  • Schedule, reschedule, or cancel appointments; confirm appointments and notify staff of changes.
  • Ensure equipment and tools are sterilized in each department before every patient exam.
  • Assist technologists with patients.
  • Safeguard patient property and protected health information.
  • Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
  • Respect company property, including cash and patient financial information kept on-site or in patient portals.
  • Maintain professional behavior toward patients and coworkers and respond to others’ needs.
  • Respect patient boundaries and cultural sensitivities.
  • Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
  • Establish and maintain cooperative working relationships.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Health Savings Accounts with employer funding.
  • Wellness dollars.
  • 401(k) employer match.
  • Free services at imaging centers for the employee and immediate family.
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