Tech Assistant

RadNet • New York, NY

1d

About The Position

The Tech Assistant joins a patient-focused radiology team and helps provide an efficient, professional experience in a clinical setting. The role supports patient reception and registration, appointment coordination, documentation and insurance processes, equipment sterilization, and technologists assisting patients. It also requires safeguarding patient health information, property, medications, and financial information while treating patients, families, coworkers, and the public with respect and sensitivity.

Requirements

• High school diploma.
• One year of previous medical office experience.
• Intermediate computer skills.
• BLS certification.
• Passion for patient care, sound judgment, and professionalism in all situations.
• Effective, professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
• A structured approach to work and the ability to prioritize in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.
• Recent medical or radiology office work experience.

Responsibilities

• Greet and register patients, collect copays, verify patient information, and notify team members when patients arrive.
• Communicate appointment delays promptly and offer rescheduling options to support timely patient care.
• Obtain insurance authorizations and patient information, collect signatures, and ensure necessary documentation is accurate and complete.
• Schedule, reschedule, and cancel appointments; confirm appointments and notify staff of changes as needed.
• Ensure equipment and tools are sterilized in each department before every patient examination.
• Assist technologists with patients.
• Safeguard patient property and Patient Health Information.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information on-site or in patient portals.
• Maintain professional behavior toward patients and coworkers and respond to the needs of others.
• Respect patient boundaries and cultural sensitivities during interactions.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at imaging centers for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED