Tech Assistant II - Radiology

Salinas Valley Health•Salinas, CA

About The Position

The Tech Assistant II works in Imaging Administration under direct supervision. The role uses the PACS system to transmit and print or burn CDs of patient imaging studies, supports patient transport and movement, and performs clerical and scheduling duties for the Radiology Department. The assistant schedules exams across multiple imaging modalities, prepares patients and paperwork for procedures, coordinates with physicians, radiologists, nurses, technologists, and other departments, and helps maintain accurate registration, authorization, billing, and insurance information. The position requires providing care appropriate to the age and population served. It also includes assisting physicians with viewing images through PACS, supporting patient flow, recording subpoenas and legal documents, and performing other duties as assigned. This is a 1.0 FTE day-shift position with 40 scheduled hours per week.

Requirements

High school education or GED.
Current BLS/Healthcare Provider status in accordance with American Heart Association standards.
Two to four years of recent scheduling experience in PET/CT, angiography, CT, ultrasound, MRI, and X-ray.
Ability to demonstrate the knowledge and skills needed to provide care appropriate to the age and population served.

Nice To Haves

Medical terminology is strongly preferred.

Responsibilities

Schedule imaging exams with physicians’ offices across modalities including PET/CT, CT, MRI, nuclear medicine, ultrasound, angiography, X-ray, and mammography.
Obtain imaging orders, authorizations, CPT codes, and ICD-9 codes from physicians’ offices, including information needed to assess Medicare medical necessity.
Interview and preregister patients, collect accurate demographic and financial information, and enter or update records in ITS and Meditech.
Provide patients with preparation instructions for procedures and maintain contact with diabetic patients scheduled for PET/CT to obtain glucose readings before their appointments.
Coordinate child and adult sedation with anesthesiology and surgery scheduling, and notify Diagnostic Imaging and operating-room nurses.
Review orders for the following day to verify that they match scheduled exams; enter exams into the computer system and prepare schedules for technologists and radiologists.
Prepare charts, consents, questionnaires, identification bands, and other paperwork for procedures, including interventional procedures.
Greet, register, interview, and screen patients; obtain insurance and identification cards; determine primary and secondary payors; explain required documents and obtain signatures.
Transport patients by wheelchair, stretcher, or walking, and assist with lifting and moving patients on and off the X-ray table as needed.
Answer telephone calls promptly and courteously using the department’s specified greeting.
Use PACS to transmit and print or burn CDs of imaging studies and assist physicians with viewing images.
File X-ray jackets, scan signed physician orders, record subpoenas and legal documentation, and assist technologists with patient flow.
Perform other duties as assigned.