Team Lead
Crisp & Green (West Madison, WI) • Madison, WI20d
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Team Lead ( Crisp & Green)
Crisp & Green (West Madison, WI)•Madison, WI
About The Position
CRISP & GREEN is seeking a Service Lead to help deliver a consistently exceptional guest experience. Team Leads are role models who guide their team and maintain the restaurant’s food, feel, and flow during each shift. They help uphold food safety and quality standards and serve as mentors, coaches, and leaders who support the company’s continued success and growth. The role supports shift execution under the direct supervision of the GM/AGM or a Certified Team Lead. Team Leads provide peer training, assist with onboarding, support guest interactions, and foster a positive team environment.
Requirements
- Minimum 6 months of restaurant experience; fast-casual or QSR experience preferred.
- Completion of Steele Brands’ Team Lead Training program.
- Strong communication and teamwork skills.
- Ability to help train and support Team Members.
- Ability to deliver outstanding hospitality and escalate guest concerns appropriately.
- Ability to maintain composure in a fast-paced environment.
- Ability to collaborate with management and peers to achieve goals.
Nice To Haves
- Fast-casual or QSR restaurant experience.
Responsibilities
- Provide peer-to-peer training and coaching to Team Members.
- Assist in onboarding new hires and reinforcing skill development.
- Support shift execution under direct supervision of the GM/AGM or Certified Team Lead.
- Maintain food safety, cleanliness, and operational standards.
- Model exceptional hospitality and assist with guest interactions, escalating complex issues to management.
- Foster a positive team environment by modeling Steele Brands’ values of wellness, integrity, and hospitality.
- Support communication between Team Members and management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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