Corporate Records, Business Lead
City of Edmonton • Edmonton, AB11d • Hybrid
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Corporate Records, Business Lead
City of Edmonton•Edmonton, AB
•Hybrid
About The Position
The City of Edmonton is seeking a Corporate Records Business Lead to join the Office of the City Manager and oversee the lifecycle of vital digital and physical records. In this role, you will use your technical expertise to develop governance standards and guide colleagues through complex information environments to reduce risk and increase operational efficiency. You will act as a primary program and project lead, helping employees manage City records in both technical and non-technical environments. You will be responsible for researching and developing policies and tools that align with industry standards. A significant portion of your work involves leading corporate services and special projects aimed at achieving policy compliance. You will also analyze records to meet retention, security, and privacy obligations while adapting processes as technology modernizes. Additionally, you may coordinate training and provide technical assistance to various branches to ensure high-quality records management across the organization. Your leadership will be essential in modeling corporate policy and auditing the effectiveness of our information processes.
Requirements
- University graduation in Business Administration, Library Sciences, or a related discipline with coursework in records management OR a diploma in Business Management or a related discipline with a Records Management Certificate
- Five (5) years of progressive related work experience in records management, including three (3) years with a government body and two (2) years in project management (with a Degree)
- Seven (7) years of progressive related work experience in records management, including five (5) years with a government body and three (3) years in project management (with a Diploma)
- Extensive knowledge of records and information management policies, procedures, and relevant legislation, including specific education or certification in records and information management
- Strong business analysis skills to solve complex issues and prepare substantiating reports and directives
- Excellent communication skills, with a proven ability to tailor documentation and messages for diverse audiences
- Ability to apply records management concepts to new practices in evolving digital environments
- Ability to work cooperatively and productively with collaborators to achieve results
- Proficiency in interpreting classification and retention schedules for the records lifecycle
- Alignment to our Cultural Commitments and Leadership Competencies
- Embracing a culture of equity, diversity, reconciliation, and inclusion
- Alignment with the goals of the City Plan
- Compliance with the City of Edmonton’s safety standards for Personal Protective Equipment (PPE), such as wearing steel-toe boots, gloves, goggles, sunscreen and coveralls
- Criminal Records Check (CRC) that is satisfactory to the City of Edmonton
- Valid Alberta Class 5 driver's licence (or provincial equivalent) or higher
- Obtaining and maintaining a City Driver's permit
Nice To Haves
- Certified Records Management (CRM) designation
- Information Technology training
- Writing and editing certification
- Considerable experience working with the Google platform
Responsibilities
- Research and develop policy tools for the Corporate Records and Information Management program to ensure alignment with best practices.
- Develop and execute disposition programs for records, information, and data across all City environments.
- Provide expert advice and guidance to department leads on corporate records management and risk mitigation strategies.
- Analyze and categorize record types to meet legal, security, and privacy obligations.
- Lead special projects and corporate services to improve records management compliance.
- Collaborate with various committees and working groups to represent information management requirements.
- Coordinate and present training sessions and professional subject matter material to staff and leadership.
- Draft project documentation, business cases, and briefing notes for leadership review.
- Audit process efficiency and develop solutions or action plans to address deficiencies.
- Perform other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Senior
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