Sys Admin Jobs

About The Position

Requirements

• 2 years of combined experience in at least 6-8 of the following:
• Strong technical background or education training
• Customer service background
• Basic understanding of Microsoft Endpoint Manager (MEM)
• Working knowledge in PowerShell scripting
• Basic knowledge in desktop imaging processes and technologies
• Basic knowledge in GSuite administration console
• Basic knowledge of Windows Server 2008, 2012 and 2016
• Some experience in Oracle, SQL Server, MySQL, and Postgres databases
• Basic knowledge of basic networking (IPv4, subnetting, switches, routers, etc.)
• Basic knowledge of Active Directory (AD) and Azure Active Directory (AAD)
• Basic knowledge in WSUS, PDQ, SmartDeploy or similar management console
• Advance knowledge in computer hardware and drivers
• Basic knowledge in remote technical support technologies
• Basic knowledge in virtualization of environments
• Works well under pressure, and meets deadlines
• Ability to multi-task
• Ability to independently lift and position objects weighing as much as 50 pounds
• Ability to stand, walk, kneel, squat, stoop, push, pull, twist, bend, and perform repetitive movements for extended periods of time.
• To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Nice To Haves

• 2 years of experience in MTC Technology department
• Served in a mobile device mission
• Knowledge in area book (ABP) application

Responsibilities

• Maintains 100% uptime on production endpoint systems
• Designs, builds, tests, updates, and implement new and/or current desktop image solutions
• System administration of current 3rd party applications (PDQ, SmartDeploy, etc)
• Provides tier-3 support for all desktop issues
• Creates, modifies, and implements new automation scripts
• Creates and maintains GPO desktop policies
• Active Directory management
• Maintains and distributes applications, security policies, and patches
• Researches, evaluates, and implements innovative solutions that improve the user experience
• Provides tier-2 and tier-3 technical support for IMTC hardware and software issues
• Maintains OS policies for lab and classroom computers
• Designs, builds, tests, and implements desktop solutions
• Verifies and troubleshoots server systems
• Advanced testing of new software and infrastructure prior to enterprise-wide deployment
• ChurchofJesusChrist.org Active Directory administration
• Monitors server and desktop systems health
• Provides tier-2 and tier-3 support for Provo and IMTC GSuite issues
• Maintains OU structure and Chrome policies
• General system administration of GSuite console to include system monitoring and uptime status
• Maintains GSuite console user and device security
• Advance testing and evaluation of new GSuite/Chrome initiatives
• Provides tier-2 technical support for missionary and mission office applications & hardware
• Provides tier-2 technical support for mobile devices
• Provides tier-2 technical support for MTC Tools
• Maintains entire lifecycle of all MTC computer equipment (desktops, laptops, printers, monitors, mobile devices)
• Fixes/Coordinates repair of all hardware issues
• Performs regular computer and mobile device audits
• Setup, deploys, or moves new and existing hardware requests
• Assists in mobile device deployments to missionaries
• Provides regular asset management reporting to management
• Maintains and update asset management tracking system
• Assists in training new members of the team
• Research and evaluates new technologies for possible MTC-wide deployments
• Provides user/team training to ServiceDesk
• Will be required to work nights and weekends on occasion
• Works closely with the MTC Asset Management Team
• May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar)