Information Technology Specialist (Sys Admin)

U.S. Agency for Global Media • Miami, FL

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About The Position

This position is in the Office of Cuba Broadcasting (OCB), Information Technology Directorate. The role ensures effective deployment, maintenance, and operation of hosted services and infrastructure components, and identifies requirements, vulnerabilities, and risks affecting the agency’s technical infrastructure. The work includes analyzing requirements, evaluating solutions, planning projects, procuring resources, implementing plans, testing, and deploying solutions.

The position supports hosted applications, services, infrastructure components, and related on-premises infrastructure. It also addresses security configuration monitoring, disaster recovery, business continuity, FISMA compliance, contingency planning, incident response, and mitigation. The specialist advises division management on platform issues and helps develop strategic goals.

The full performance grade level is GS-13. The position is a non-critical sensitive, high-risk public trust position and may require a one-year probationary period.

Requirements

• U.S. citizen or U.S. national.
• One year of specialized experience equivalent to at least GS-12, directly related to the work, for the GS-13 grade level.
• Experience in cybersecurity principles, including threat detection, incident response, and compliance with standards such as FISMA.
• Technical project management skills applying multifaceted hosted systems to resolve information technology issues.
• Experience managing and supporting servers and cloud services.
• Experience using cloud platforms such as Microsoft Azure, including cloud deployment and management.
• If a male applicant born after December 31, 1959, registration for the Selective Service is required.
• If selected, completion of SF-85-P and a background investigation to establish suitability for federal employment.

Responsibilities

• Identify directory services, domain infrastructure services, and applications suitable for offsite hosting for fiscal, business continuity, or disaster recovery reasons.
• Apply system administration processes, techniques, and methodology within a cloud ecosystem, presently Microsoft Azure.
• Analyze requirements, evaluate solutions, plan projects, procure resources, implement plans, test, and deploy selected elements.
• Maintain, troubleshoot, and repair hosted applications, services, infrastructure components, and related on-premises infrastructure.
• Monitor and validate security configurations; set up alerts to detect changes, malfunctions, unauthorized access, or intrusions.
• Promote disaster recovery and business continuity, educate management on hosted service options, and ensure IT infrastructure reflects sound principles.
• Keep up with technical developments and apply relevant innovations to projects.
• Recommend training for self and team and attend conferences to learn new security methods.
• Assess FISMA compliance, determine risk profiles, and develop contingency, continuity, incident response, and mitigation plans.
• Complete and update compliance forms for audits.
• Advise division management on platform issues and help develop strategic goals.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed