Surveillance Investigator Jobs

About The Position

Requirements

• Ability to communicate effectively in English.
• Basic understanding of Microsoft Office Suite.
• Ability to adapt to use of new technologies.
• Minimum one year experience in a Surveillance/Investigations role in high volume venue (Casino, Nightlife Venue, Stadium etc.).
• Understanding of steps of service in a Restaurant/Lounge environment.
• Ability to write professional and comprehensive incident reports which may be presented to Senior Leadership, Human Resources, Risk Management, Insurance Carriers and Law Enforcement.
• Must be able to maintain a high degree of confidentiality.
• Ability to work autonomously with limited supervision.
• Knowledge of Health Department standards.
• Basic understanding of BOH stations and operations.
• Basic understanding of Point-of-Sales systems, experience with Micros preferred.

Responsibilities

• Communicate with Corporate and Senior Venue Leadership on ongoing investigations.
• Complete detailed incident reports on any observed violations.
• Monitor day-to-day venue operations.
• Take note of any operational areas of opportunity, primarily service and Health Code standards.
• Monitor staff for any Corporate, Venue, and Human Resources violations.
• Track venue ingress and egress points for suspicious activity.
• Maintain the health of the CCTV system by communicating with CCTV vendor and the IT department.
• Advise leadership on areas of opportunity on improving CCTV monitoring (e.g., “Blind Spots”, etc.).