Surveillance Investigator

Allied Universal•Jackson, MS

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to support the administration of insurance claims. Investigators conduct field assignments and travel daily to cases; there is no office to report to. Auto and travel allowances are offered.

Requirements

  • High school diploma or equivalent.
  • Successfully complete Allied Universal Investigations’ training/orientation course after an offer.
  • At least one year of verifiable work experience, preferably involving investigations or another protective-services-related field.
  • Valid driver’s license and at least one year of driving experience.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency with laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask effectively in a dynamic environment.
  • Ability to manage stressful situations with composure and professionalism.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss-prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across coverage types, including workers’ compensation, general liability, property and casualty, and disability.
  • Use surveillance techniques and equipment to covertly monitor subjects.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and follow legal and ethical standards when conducting surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life, AD&D, and disability insurance.
  • Retirement plan.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Auto and travel allowances.
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