Surveillance Investigator

Allied Universal•Middletown, CT

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The role confirms current activities and capabilities to assist with the administration of insurance claims. Investigations may involve workers’ compensation, general liability, property and casualty, and disability coverage.

Requirements

  • High school diploma or equivalent.
  • At least one year of verifiable work experience, preferably in investigations or another protective-services-related field.
  • Five years of experience in law enforcement, a criminal justice degree, or a combination of the two.
  • Valid driver’s license and at least one year of driving experience.
  • Ability to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency using laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask in a dynamic environment.
  • Ability to manage stressful situations with composure and professionalism.
  • Ability to work independently.
  • Ability to successfully complete Allied Universal Investigations’ training and orientation course after an offer.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
  • Use surveillance techniques and equipment to covertly monitor subjects.
  • Document and report observations, activities, and other relevant information clearly and concisely.
  • Collaborate with investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and follow legal and ethical standards while conducting surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time, initially accruing at 3.08 hours biweekly; unused vacation is paid out only where required by law.
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