Surveillance / Claims Investigator- Part Time

Allied Universal • Honolulu, HI

4d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Claims Investigator to investigate insurance claims and validate facts of loss through scene investigations, claimant and witness interviews, document retrieval, and data interpretation. The role covers claims involving workers’ compensation, general liability, property and casualty, and disability. Claims and surveillance investigations may both be assigned as needed to ensure a full schedule. The pay rate is $22–$26 per hour.

Requirements

• Possess a valid driver’s license and at least one year of driving experience.
• Meet one of the following education and experience pathways: a bachelor’s degree in Criminal Justice; an associate’s degree in Criminal Justice and at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or a high school diploma and at least six years of that demonstrated experience.
• Have at least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
• Be able to obtain and maintain a Private Investigator license as required by the states where work is performed.
• Successfully complete the Allied Universal Investigations training/orientation course after an offer.
• Have working knowledge of anti-fraud laws, insurance regulations, and compliance rules and standards in the home state and designated region.
• Have Special Investigative Unit (SIU) compliance knowledge.
• Type at least 40 words per minute with minimal errors.
• Be flexible to work varied and irregular hours and days, including weekends and holidays.
• Be proficient in using laptop computers and cell phones.

Nice To Haves

• Military experience.
• Law enforcement experience.
• Insurance administration experience.
• One or more professional certifications: Certified Fraud Investigator (CFE), Certified Insurance Fraud Investigator (CIFI), Fraud Claim Law Associate (FCLA), Fraud Claim Law Specialist (FCLS), Certified Protection Professional (CPP), Associate in Claims (AIC), or Chartered Property Casualty Underwriter (CPCU).

Responsibilities

• Investigate insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage.
• Gather information independently and with clients and case managers through data collection, interviews, research, and scene investigations.
• Follow direction from the handling insurance adjuster on field tasks essential to the investigation.
• Develop and document investigation findings in clear, concise, grammatically correct reports, memos, and letters.
• Run appropriate database indices when necessary and verify the accuracy of results.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrual beginning at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Part-time