Surveillance / Claims Investigator- Part Time

Allied Universal•Honolulu, HI
•$22 - $26

About The Position

Allied Universal® is hiring a Claims Investigator to validate the facts of loss for insurance claims through scene investigations, claimant and witness interviews, document retrieval, and data interpretation. The role investigates claims across workers’ compensation, general liability, property and casualty, and disability coverage. Claims and surveillance investigations may be required as needed to ensure a full schedule. The pay rate is $22–$26 per hour.

Requirements

  • Must possess one or more of the following: a bachelor’s degree in Criminal Justice; an associate’s degree in Criminal Justice and at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or a high school diploma and at least six years of such experience.
  • Must possess at least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
  • Must be able to obtain a Private Investigator license as required by the states in which the employee works.
  • Must successfully complete the Allied Universal Investigations training/orientation course after receiving an offer.
  • Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in the employee’s home state and designated region.
  • Knowledge of Special Investigative Unit (SIU) compliance.
  • Ability to type at least 40 words per minute with minimal errors.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Proficiency using laptop computers and cell phones.
  • Valid driver’s license and at least one year of driving experience.

Nice To Haves

  • Military experience.
  • Law enforcement experience.
  • Insurance administration experience.
  • Certified Fraud Investigator (CFE) certification.
  • Certified Insurance Fraud Investigator (CIFI) certification.
  • Fraud Claim Law Associate (FCLA) certification.
  • Fraud Claim Law Specialist (FCLS) certification.
  • Certified Protection Professional (CPP) certification.
  • Associate in Claims (AIC) certification.
  • Chartered Property Casualty Underwriter (CPCU) certification.

Responsibilities

  • Investigate insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
  • Gather information independently and with clients and case managers through data collection, interviews, research, and scene investigations.
  • Follow guidance from the handling insurance adjuster when performing field tasks essential to the investigation.
  • Develop and document investigation findings professionally by writing clear, concise, grammatically correct reports, memos, and letters.
  • Run appropriate database indices when necessary and verify the accuracy of results.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation accrual at an initial rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.
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