Surveillance / Claims Investigator - Part Time

Allied Universal•Anchorage, AK

About The Position

Allied Universal® Compliance and Investigation Services is hiring a part-time Claims Investigator. The role validates facts of loss for insurance claims through scene investigations, claimant and witness interviews, document retrieval, and data interpretation. Investigators travel daily to cases in the field and do not report to an office. Claims and surveillance investigations may both be required to ensure a full schedule.

Requirements

  • Possess a valid driver’s license and at least one year of driving experience.
  • Meet at least one education and experience pathway: a bachelor’s degree in Criminal Justice; an associate’s degree in Criminal Justice with at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or a high school diploma with at least six years of such experience.
  • Have at least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
  • Be able to obtain and maintain a Private Investigator license as required by the states in which the employee works.
  • Successfully complete the Allied Universal Investigations training/orientation course after receiving an offer.
  • Have working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in the home state and designated region.
  • Have Special Investigative Unit (SIU) compliance knowledge.
  • Type at least 40 words per minute with minimal errors.
  • Be flexible to work varied and irregular hours and days, including weekends and holidays.
  • Be proficient in using laptop computers and cell phones.

Nice To Haves

  • Military experience.
  • Law enforcement experience.
  • Insurance administration experience.
  • Certified Fraud Investigator (CFE) certification.
  • Certified Insurance Fraud Investigator (CIFI) certification.
  • Fraud Claim Law Associate (FCLA) certification.
  • Fraud Claim Law Specialist (FCLS) certification.
  • Certified Protection Professional (CPP) certification.
  • Associate in Claims (AIC) certification.
  • Chartered Property Casualty Underwriter (CPCU) certification.

Responsibilities

  • Investigate insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
  • Gather information independently and in collaboration with clients and case managers through data collection, interviews, research, and scene investigations.
  • Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation.
  • Develop and document investigation findings professionally by writing clear, concise, grammatically correct reports, memos, and letters.
  • Run appropriate database indices when necessary and verify the accuracy of results.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time starting at an accrual rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.
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