Surveillance / Claims Investigator - Part Time

Allied Universal•Fargo, ND

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance / Claims Investigator to validate facts of loss for insurance claims. The role involves conducting scene investigations, interviewing claimants and witnesses, retrieving documents, and interpreting data. Investigators travel daily to field cases; there is no office to report to. Claims and surveillance investigations may be assigned as needed to ensure a full schedule. A valid driver's license and at least one year of driving experience are required.

Requirements

  • Must have a bachelor's degree in Criminal Justice; or an associate's degree in Criminal Justice and at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or a high school diploma and at least six years of demonstrated experience conducting complex insurance investigations or adjusting complex claims.
  • At least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
  • Ability to obtain and maintain any Private Investigator licenses required in the states where the employee works.
  • Successfully complete the Allied Universal Investigations training/orientation course after an offer.
  • Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in the employee's home state and designated region.
  • Knowledge of Special Investigative Unit (SIU) compliance.
  • Ability to type at least 40 words per minute with minimal errors.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Proficiency with laptop computers and cell phones.
  • Valid driver's license and at least one year of driving experience.

Nice To Haves

  • Military experience.
  • Law enforcement experience.
  • Insurance administration experience.
  • Certified Fraud Investigator (CFE) certification.
  • Certified Insurance Fraud Investigator (CIFI) certification.
  • Fraud Claim Law Associate (FCLA) certification.
  • Fraud Claim Law Specialist (FCLS) certification.
  • Certified Protection Professional (CPP) certification.
  • Associate in Claims (AIC) certification.
  • Chartered Property Casualty Underwriter (CPCU) certification.

Responsibilities

  • Investigate insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
  • Gather information independently and in collaboration with clients and case managers through data collection, interviews, research, and scene investigations.
  • Follow instructions from the handling insurance adjuster to perform field tasks essential to the investigation.
  • Develop and document investigation findings professionally by writing clear, concise, grammatically correct reports, memos, and letters.
  • Run appropriate database indices when necessary and verify the accuracy of the results.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life insurance and AD&D coverage.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
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