Surveillance / Claims Investigator - Part Time

Allied Universal•Anchorage, AK

About The Position

Allied Universal® Compliance and Investigation Services is hiring a part-time Claims Investigator to validate facts of loss for insurance claims through scene investigations, interviews with claimants and witnesses, document retrieval, and data interpretation. The role involves daily travel to field cases rather than reporting to an office. Claims and surveillance investigations may be assigned as needed to ensure a full schedule. A valid driver’s license and at least one year of driving experience are required.

Requirements

  • Meet at least one of these education and experience criteria: bachelor’s degree in Criminal Justice; associate’s degree in Criminal Justice and at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or high school diploma and at least six years of demonstrated experience conducting complex insurance investigations or adjusting complex claims.
  • At least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
  • Ability to obtain and maintain Private Investigator licensure as required in the states where the employee works.
  • Successfully complete Allied Universal’s investigations training/orientation course after receiving an offer.
  • Working knowledge of anti-fraud laws, insurance regulations, and compliance rules and standards in the employee’s home state and designated region.
  • Knowledge of Special Investigative Unit (SIU) compliance.
  • Ability to type at least 40 words per minute with minimal errors.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Proficiency using laptop computers and cell phones.
  • Valid driver’s license and at least one year of driving experience.

Nice To Haves

  • Military experience.
  • Law enforcement experience.
  • Insurance administration experience.
  • One or more of the following certifications: Certified Fraud Investigator (CFE), Certified Insurance Fraud Investigator (CIFI), Fraud Claim Law Associate (FCLA), Fraud Claim Law Specialist (FCLS), Certified Protection Professional (CPP), Associate in Claims (AIC), or Chartered Property Casualty Underwriter (CPCU).

Responsibilities

  • Investigate insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
  • Gather information independently and with clients and case managers using data collection, interviews, research, and scene investigations.
  • Follow guidance from the handling insurance adjuster to complete field tasks essential to an investigation.
  • Develop and document investigation findings professionally in clear, concise, grammatically correct reports, memos, and letters.
  • Run appropriate database indices when necessary and verify the accuracy of results.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation accrual starting at 3.08 hours biweekly; unused vacation is paid out only where required by law.
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