Surveillance / Claims Investigator - Part Time

Allied Universal•Fargo, ND

About The Position

Allied Universal® Compliance and Investigation Services is hiring a part-time Surveillance / Claims Investigator. Investigators validate insurance claim facts through scene investigations, claimant and witness interviews, document retrieval, and data interpretation. The role involves daily travel to field cases; there is no office to report to. Investigators may handle claims and surveillance investigations as needed to ensure a full schedule.

Requirements

  • Must possess a valid driver's license and at least one year of driving experience.
  • Must meet one of the following education and experience combinations: bachelor's degree in Criminal Justice; associate's degree in Criminal Justice with at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or high school diploma with at least six years of demonstrated experience conducting complex insurance investigations or adjusting complex claims.
  • Must be able to obtain and maintain any Private Investigator license required in the states where work is performed.
  • Must successfully complete the Allied Universal Investigations training/orientation course after receiving an offer.
  • At least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
  • Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in the employee's home state and designated region.
  • Knowledge of Special Investigative Unit (SIU) compliance.
  • Ability to type at least 40 words per minute with minimal errors.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Proficiency using laptop computers and cell phones.

Nice To Haves

  • Military experience.
  • Law enforcement experience.
  • Insurance administration experience.
  • One or more of the following professional certifications: Certified Fraud Investigator (CFE), Certified Insurance Fraud Investigator (CIFI), Fraud Claim Law Associate (FCLA), Fraud Claim Law Specialist (FCLS), Certified Protection Professional (CPP), Associate in Claims (AIC), or Chartered Property Casualty Underwriter (CPCU).

Responsibilities

  • Investigate insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
  • Gather information independently and in collaboration with clients and case managers through data collection, interviews, research, and scene investigations.
  • Follow guidance from the handling insurance adjuster to complete field tasks essential to the investigation.
  • Develop and document investigation findings professionally in clear, concise, grammatically correct reports, memos, and letters.
  • Run appropriate database indices when necessary and verify the accuracy of the results.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation accrual starting at 3.08 hours biweekly; unused vacation is paid out only where required by law.
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