Surveillance Investigator

Digistream Investigations•Houston, TX

About The Position

DigiStream Investigations is seeking a Surveillance Investigator for the Greater Houston region. The role involves covertly gathering evidence related to potentially fraudulent workers’ compensation and liability claims. Investigators monitor, follow, and videotape subjects during everyday activities, maintain cover during vehicle and foot pursuits, develop pre-surveillance strategies, write detailed reports, submit video evidence, and communicate regularly with a team leader. This is a field-based role involving travel, including overnight stays on remote assignments as needed. Applicants must live in Texas and be willing to travel one week per month. The schedule is full-time, with a five-day workweek and an average of 10 hours per day; the posting describes an average of 40–55 hours per week and frequent overtime. Work may begin as early as 5:00 a.m., extend into the evening, and occur on any day of the week, including weekends and holidays. Commute time in the company vehicle is paid and considered on the clock. Entry-level starting pay is $20.00 per hour. The posting states that full-time staff are currently earning in the $55,000–$60,000+ range due to paid commute time. The company provides hands-on training, a surveillance vehicle, equipment, paid travel, and opportunities for advancement through an Investigator Promotion Track.

Requirements

  • Must live in the state of Texas.
  • High school diploma or GED.
  • Must be at least 21 years old.
  • Availability to work a five-day-per-week schedule averaging 10 hours per day, with an average of 50 hours per week including commute and drive time.
  • Willingness to travel and stay overnight on remote assignments as needed, including willingness to travel one week per month.
  • Availability to work any day of the week, including weekends and holidays.
  • Ability to start work as early as 5:00 a.m. and occasionally work into the evenings.
  • Ability to pass a DMV check and background check.
  • Confident driving skills.

Responsibilities

  • Monitor, follow, and videotape subjects as they conduct day-to-day activities.
  • Pursue subjects by vehicle and on foot while maintaining cover.
  • Develop pre-surveillance strategies based on the setup location and case details.
  • Write detailed reports on observed or captured activities and submit video evidence.
  • Communicate regularly with the team leader about setup positions, activity, and tactics.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) retirement plan with up to a 4% company match
  • Paid travel to and from local and remote assignments
  • Paid commute time
  • Cell phone bill reimbursement
  • Company-provided surveillance vehicle
  • Company-provided equipment, including a video camera, laptop, tripod, and fuel and maintenance card
  • Professional, hands-on training
  • Opportunities for growth through the Investigator Promotion Track
  • Quarterly team-building events
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