Supervisor Jobs

About The Position

Requirements

• Six (6) or more years of professional human resource experience, to include conducting personnel investigations in a public sector or organized labor setting, including gathering and preserving evidence, conducting interviews, writing clear, comprehensive investigative reports, and demonstrating advanced knowledge of just cause principles.
• A Bachelor's degree or higher in Business Administration, Human Resources, Social or Organizational Science, or a closely allied field; and three (3) or more years of professional human resource experience, to include conducting personnel investigations in a public sector or organized labor setting, including gathering and preserving evidence, conducting interviews, writing clear, comprehensive investigative reports, and demonstrating advanced knowledge of just cause principles.
• Experience developing or maintaining investigation processes, procedures, and workflows to reflect changes in law, policy, and collective bargaining agreements.
• Experience developing and delivering training materials for HR staff, managers, or supervisors.
• Experience identifying opportunities to streamline complex business processes and implementing process or system improvements to increase efficiency.
• Experience conducting or leading complex, sensitive investigations that require analyzing conflicting or incomplete information, identifying inconsistencies, and reaching well-supported, defensible conclusions.
• Experience in communicating investigative findings, process guidance, and recommendations clearly to a range of partners, including agency leadership, HR business partners, employee representatives, and other groups as needed.
• Experience managing multiple concurrent projects, competing priorities, and cross-functional initiatives while maintaining operational continuity.
• Proficiency in Microsoft Excel or similar, sufficient to track investigation caseloads and performance metrics (e.g., time to completion, active/closed case counts)
• Proficiency in Microsoft Word or similar, sufficient to draft clear, well-organized investigative reports and process documentation
• Proficiency in Microsoft PowerPoint or similar, sufficient to develop and deliver training materials for staff and agency managers
• Proficiency in Microsoft Sharepoint and Teams, sufficient to build workflows, maintain case registers, apply records retention requirements, and securely share documents.
• Demonstrable knowledge and application of labor and employment laws, including but not limited to EEOC rules, Human Rights Commission WACs, and state personnel WACs.

Nice To Haves

• Extracting and compiling information from HR databases or case management systems to support reporting and analytics.
• PHR, SPHR, SHR-CP, SHRM-SCP, or CLRP certification
• Supervising investigative or other professional staff, including assigning work and evaluating performance.
• Administering or configuring a case management or data-tracking system, including managing workflows and access permissions.
• Preparing investigation-related information or documentation to support administrative or arbitration proceedings.

Responsibilities

• Supervise, coach, and mentor investigative staff, and lead recruitment and hiring recommendations for the team.
• Develop staff performance and development plans, assess progress against expectations, and provide ongoing feedback and coaching.
• Assign and review staff work, support workload prioritization, and provide training and development.
• Advise staff on scoping investigations, building investigation plans, drafting interview questions, and applying investigative techniques and report writing.
• Review staff investigations and provide input, edits, and recommendations.
• Develop and maintain the team's investigation processes, procedures, and workflows to reflect current law, policy, and collective bargaining agreements.
• Track investigations and manage performance metrics such as time to completion and active/closed caseloads.
• Develop, prepare, and deliver investigation training for OPS staff and agency managers and supervisors.
• Complete special projects and assignments, including meetings and training and development activities.
• Independently conduct complex to highly complex, high-risk personnel investigations into potential violations of policy, collective bargaining agreements, rules, laws, or standards of conduct.
• Review reported concerns and conduct intake assessments to determine whether an investigation is warranted and define its scope.
• Build investigation plans, including who to interview, what evidence to gather, and how to sequence the work.
• Collect and preserve evidence and conduct interviews using techniques that support clarity and reliable information.
• Coordinate notifications and closures with respondents, witnesses, and complainants, and facilitate pre-briefs and debriefs with the Appointing Authority, Labor Relations, and program HR Consultants.
• Write clear, thorough, legally defensible investigation reports, and testify in administrative or other proceedings when necessary.
• Provide expert-level consultation on federal and state law, policy, civil service rules, and collective bargaining agreements related to employee investigations.
• Analyze complex to highly complex employee relations issues and advise HR staff, managers, supervisors, and employees on complaint and investigative processes.
• Serve as primary administrator for the unit's Microsoft-based, internal case management system, including configuration, workflows, and access permissions.
• Troubleshoot system issues and data errors, and update fields, forms, and templates as processes and policies change.
• Train staff on proper system use and develop quick-reference guidance for consistent data entry.
• Monitor data integrity and run periodic checks to support accurate HR analytics and reporting.

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and long-term disability insurance
• Flexible spending and health savings accounts
• Retirement plans
• Paid holidays
• Vacation and sick leave
• Dependent care assistance
• Professional development opportunities