Supervisor Jobs

About The Position

Requirements

• High school diploma or GED required
• 5–7 years of accounts receivable experience required, including collections responsibilities
• Ability to work effectively in a fast‑paced environment with frequent shifts in priorities
• Strong organizational skills with a high level of accuracy and attention to detail
• Demonstrated problem‑solving and critical‑thinking abilities
• Excellent written and verbal communication skills, with the ability to interact professionally with all levels of management, employees, and clients
• Proficiency in Microsoft Office applications, including Excel and Word
• Ability to travel locally as required
• Ability to sit for extended periods, with frequent standing, walking, and reaching with hands and arms
• Occasional lifting and moving of materials weighing 10–25 pounds
• Regular use of verbal communication and auditory skills to effectively perform job duties
• Proficient literacy required to read, write, and interpret job‑related materials

Nice To Haves

• bachelor’s degree a plus
• Experience with Microsoft Great Plains, Prelude, and American Contractors a plus
• Salesforce experience preferred

Responsibilities

• Supervise select members of the Customer Relations team to ensure timely and accurate invoicing and payment in accordance with established terms, within a fast‑paced, collections‑focused environment
• Ensure team members meet productivity and performance goals while remaining compliant with company standards and consistently performing the essential functions of their roles
• Provide training and guidance on systems, tools, and processes as needed to support efficiency and accuracy
• Investigate and resolve customer inquiries and issues related to billing, payments, and collections
• Deliver excellent customer service to both internal and external stakeholders while balancing urgency and professionalism
• Communicate effectively with management and cross‑functional partners to accelerate billing and collections processes as needed
• Monitor and manage assigned accounts, proactively addressing day‑to‑day issues to support timely payment and account resolution
• Conduct performance evaluations and provide ongoing feedback in accordance with organizational guidelines
• Perform other duties and special projects as assigned

Benefits

• comprehensive health benefits
• bonus potential