Supervisor Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent with years of experience able to substitute.
• Minimum of 3 years prior office experience, proofreading, presentations or design experience.
• Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples).
• Able to technically troubleshoot applicable software specific to the business/client.
• Advanced in various Adobe PDF and Creative Suite applications (Illustrator, Photoshop as examples).
• Advanced knowledge of presentations and/or proofreading procedures and/or generally accepted practices.
• Extensive experience in business terminology, presentations and/or proofing formats.
• Skill and efficiency in use of requisite resources.
• Strong attention to detail.
• Able to work on multiple projects simultaneously.
• Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests.
• Must have good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to exercise good judgment to make decisions that conform to business needs and policy.
• Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level.
• Ability to maintain professional composure when working with immediate deadlines.
• Ability to work both independently and collaboratively as part of a team.
• Ability to work in a fast paced environment.
• Ability to communicate professionally both verbally and in writing.
• Must be self-motivated with a positive attitude.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.

Responsibilities

• Intakes work requests from the client, including clarification of job instructions and negotiation of deadlines.
• Seeks alternate solutions to deadline requests.
• Prioritizes work requests across the team and coordinates/balances multiple projects based on experience and established guidelines.
• Applies creativity, grammatical, and composition skills to design and layout elements in presentations to effectively support the client’s intended message.
• Acts as a definitive resource for questions relating to presentations, proofreading, and quality assurance.
• Detects formatting and compositional errors; verifies citations are properly formatted; checks corrected proofs against mark-up for quality assurance.
• Performs presentation design work of all levels with a focus on identification and correction of errors in complex documents.
• Adheres to and monitors team members’ adherence to formatting standards, utilizing generally accepted formatting corrections and requisite resources.
• Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests.
• Responsible for development and delivery of ongoing training of new and existing team members in existing processes, as well as new trends or processes for presentations work.
• Facilitates focus and coordination on and between shifts in the production of deliverables to the client.
• Trains more junior staff members, as needed.
• Communicates with manager and/or client on job or deadline issues in a timely and professional manner.
• Assists the Lead, Supervisor or Manager in the execution of administrative and/or other procedures or systems across impacted team members.
• Facilitates team’s adherence to company policies (conduct, attire, performance, attendance).
• Works collaboratively, demonstrating open and flexible communication, within and across team members.
• Contributes to recommendations for individual development goals, trainings, or performance expectations to Lead, Supervisor or Manager.

Benefits

• medical coverage
• dental coverage
• vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts