Terminal Supervisor
Coach Canada • Toronto, ON2d • Onsite
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Terminal Supervisor
Coach Canada•Toronto, ON
•Onsite
About The Position
This position is responsible for supporting the day-to-day operation of the terminal, ensuring safe and efficient service delivery, providing frontline leadership to drivers and terminal employees, and assisting with customer service, dispatch coordination, and operational problem-solving.
Requirements
- Knowledge of company operations, policies, and procedures is required.
- Ability to work flexible hours, including evenings, weekends, holidays, and on-call assignments as operationally required.
- Strong leadership, communication, and conflict resolution skills.
- Ability to make sound decisions in a fast-paced operational environment.
- Strong organizational and administrative abilities.
- Proficient computer skills, including Microsoft Office applications.
Nice To Haves
- Previous transportation, dispatch, terminal, or supervisory experience is considered an asset.
Responsibilities
- Provide day-to-day supervision and direction to terminal employees.
- Monitor workflow, staffing levels, attendance, and schedule adherence to ensure operational requirements are met.
- Hold employees accountable for performance, conduct, attendance, and compliance with company policies and procedures.
- Address routine operational, customer service, and employee issues independently, escalating more complex matters to management as required.
- Support employee training, coaching, and development.
- Ensure established procedures, safety requirements, and service standards are consistently followed.
- Complete required reports, documentation, and administrative tasks.
- Promote a positive, professional, and customer-focused work environment.
- Perform other duties and responsibilities as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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