Student Advisor Jobs

About The Position

Requirements

• At least an associate degree; a bachelor’s degree is preferred.
• A minimum of two years of federal student financial aid experience.
• Experience in financial services, financial aid, or financial counseling is preferred.
• Customer service experience is preferred.

Nice To Haves

• Global Service experience.
• Experience with Anthology student software.
• A bachelor’s degree.

Responsibilities

• Answer students’ questions about applying for financial aid and provide information about education financing options.
• Ask students questions to determine the types and amounts of financial aid for which they may be eligible.
• Respond to requests for financial aid information and related assistance.
• Help students prepare and complete financial aid applications when needed.
• Follow up with students to support timely completion of applications, filings, and required documentation.
• Review Estimated Award Letters with students.
• Assist with final submission or packaging of students for financial assistance each academic term.
• Follow company policies and procedures and comply with applicable state and federal statutes, regulations, and accreditation standards.
• Maintain professional and effective working relationships with company personnel and conduct oneself in a manner that fosters a positive impression of the company.
• Perform other duties or special projects as assigned.

Benefits

• Competitive salary.
• Comprehensive benefits package for full-time employees, including health, dental, disability, life, and vision coverage, a 401(k), and flexible spending accounts.