Student Orientation Advisor (SOLE)

Texas A&M University System•Laredo, TX
•Onsite

About The Position

The Student Orientation Advisor works with the Office of Student Orientation, Leadership and Engagement (SOLE) to assist prospective and current university students with orientation and student engagement. The position requires on-campus, face-to-face interactions and a regular schedule of attendance on campus and in the workplace. Work schedules are set by the department based on departmental needs and must not conflict with the student’s class schedule. Some evening and weekend work may be required. The position is subject to funding and/or need. The advisor must complete required training and submit a timesheet biweekly.

Requirements

  • Experience in a student services capacity.
  • Be enrolled at least half-time: 6 credit hours per semester for undergraduate students or 3 credit hours per semester for graduate students.
  • Maintain a TAMIU overall GPA of 2.0 for undergraduate students or 3.0 for graduate students.
  • Meet all other requirements in TAMIU’s Satisfactory Academic Progress Policy (SAPP).
  • Strong computer knowledge.
  • Ability to communicate effectively orally and in writing.
  • Ability to interact effectively and professionally with university students, staff, and the general public.
  • Ability to handle diverse problems and situations and find solutions.
  • Ability to quickly learn university office functions, student processes and procedures, and the documents and forms needed for different situations.
  • Ability to maintain confidentiality.
  • Must possess a valid driver’s license.
  • Completed application must include a resume and cover letter.
  • Applicants are subject to a criminal history investigation; employment is contingent upon verification of credentials and/or other information required by institutional procedures, including completion of the criminal history check.

Responsibilities

  • Provide cross-functional student support in new student orientation, transition, and involvement.
  • Respond to phone, correspondence, and email inquiries from prospective and current students and their family members about enrollment-transition and student engagement services.
  • Assist with coordinating new student orientation programs for incoming students and their families.
  • Help register new students and their families for available orientation programs.
  • Assist students with planning co-curricular programs that support a culture of student involvement.
  • Process event requests and related paperwork.
  • Perform other related duties as assigned.
  • Maintain a regular on-campus attendance schedule, complete required training, and enter hours and submit timesheets biweekly.
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