Student Advisor

SAE Institute•Chicago, IL

2d•Onsite

About The Position

The Student Advisor advises students, creates opportunities for student engagement and enhancement, and provides customer service to the student body. The role monitors attendance and works with the Registrar to support notification and advising of students who are not making Satisfactory Academic Progress (SAP). The Student Advisor advocates for student retention and collaborates with campus staff and the Department of Academic and Student Services (DASS). This is a full-time, on-campus, on-site position. The schedule includes two weekday evenings until 7:00 p.m. and must be approved by the Director of Education and Dean of Education and Career Services. The hourly rate is $24 to $26, and the position is benefit eligible.

Requirements

Associate degree or higher.
Two years of experience in a higher education environment with a student advising function.
Ability to communicate effectively in English, orally in one-on-one and group settings and in writing.
Knowledge of academic student record keeping in a higher education setting.
Ability to establish and maintain effective working relationships with staff, faculty, and students.
Ability to work with diverse constituencies, both individually and as a group.
Ability to communicate effectively with people at all levels of the organization.
Ability to remain productive during periods of change.
Initiative to mitigate challenges and obstacles as needed; action-oriented approach.
Ability to collaborate with people throughout the organization.
Ability to seek ways to simplify and improve work processes to achieve better results.

Nice To Haves

Bachelor’s degree preferred.
Working knowledge of a student database system, a student learning management system, and Microsoft Office Suite products.

Responsibilities

Track student attendance, contact students after two consecutive days of non-attendance, and document contact activities.
Monitor high-risk students and contact them to assist with academic needs.
Meet regularly with the Student Success Manager or, if there is no Student Success Manager, the Campus Director of Education and other appropriate staff to review student progress.
Provide academic coaching and create individual action plans to help students stay on track academically.
Assist returning students through the re-entry process.
Monitor and advise students on academic warning or probation, as well as students who may be at risk of academic warning or probation.
Assist students through the SAP Appeal process.
Comply with SAE policies and procedures.
Assist with planning and executing student events, including Orientation, Re-Entry Orientation, and Graduation.
Assist with student engagement activities, including campus clubs, as assigned by the Student Success Manager or Campus Director of Education when there is no Student Success Manager.
Collaborate with campus leadership to facilitate and improve student services.
Perform other duties as required.