Student Advisor

CCRES, Educational & Behavioral Health Services•Chester, PA
•Onsite

About The Position

The Student Advisor serves as the main point of contact for students in the Brandywine Virtual Academy (BVA). The role communicates with students, families, and school district partners to help them understand the program and navigate BVA systems. The Student Advisor also works to understand the supports students need to succeed in online learning. This position is onsite at Chester Upland School District, with a schedule of 8:00 AM to 4:00 PM following the BVA academic calendar year. The pay rate is $22.00 per hour, and the stated start date is August 11, 2026. Delaware County residents are preferred. Paid credentials are offered to eliminate upfront costs for necessary clearances.

Requirements

  • Knowledge of web-based programs and apps.
  • Excellent customer service skills.
  • Effective oral and written communication skills.
  • Strong organizational and time-management skills, including the ability to meet deadlines.
  • Ability to adapt to organizational, system, and developmental changes with assistance from a supervisor and/or colleagues.
  • Bachelor's degree in education or a related field.
  • Strong technical aptitude and problem-solving skills.
  • Current PA Child Abuse (Act 151), PA Criminal (Act 34), and PA Department of Education FBI clearances; clearances must be current within 12 months.
  • Education documentation in the form of a diploma or official transcripts.

Nice To Haves

  • Experience as an instructional assistant or teacher.
  • Experience troubleshooting computer- and technology-related issues.
  • Delaware County residency.

Responsibilities

  • Serve as the main point of contact for Brandywine Virtual Academy students.
  • Communicate with students, families, and school district partners to help them understand the program and navigate BVA systems.
  • Understand the supports students need to succeed in online learning.

Benefits

  • Paid clearances and credential renewals.
  • Employer-paid medical base plan for employees scheduled for 30 or more hours per week.
  • Dental, vision, and supplemental benefits for employees scheduled for 20 or more hours per week, including life insurance, short-term disability, accidental, critical illness, hospital indemnity, and Norton LifeLock identity protection.
  • 403(b) retirement savings plan with up to 3% employer match.
  • Employer-paid Employee Assistance Program (EAP).
  • Tuition discounts through educational partnerships.
  • Milestone service awards.
  • Employee referral bonus.
  • Gift card raffle on payday Fridays.
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