Student Success Advisor

Berklee College of Music • Boston, MA

3d • $60,000 - $63,000 • Onsite

About The Position

The Student Success Advising department is seeking an empathetic, proactive Student Success Advisor. Operating within a holistic advising model across our schools and campuses, you will manage a cohort of undergraduate performing artists, musicians, dancers, and creative entrepreneurs. Guiding students through key academic milestones, degree progression, and personal growth, this role ensures every student has access to a dedicated support network. At Berklee, your work directly supports the next generation of creative leaders.

Requirements

• Bachelor’s degree required.
• 1–2 years of higher education experience with a focus on academic advising, student persistence, and learning theories.
• Demonstrated commitment to advising diverse student populations, including Black, Latinx, Indigenous, and Asian Pacific Islander students.
• Ability to learn and leverage modern student information platforms, CRM tools, and predictive analytics software.
• Empathy, active listening skills, adaptability, and an ethic of care required to build authentic relationships with creative students.
• Ability to work occasional evening, weekend, or holiday hours for key campus events and advising initiatives.

Nice To Haves

• Master’s preferred.

Responsibilities

• Provide personalized academic advising via 1:1 appointments, drop-ins, class visits, and proactive outreach to an assigned cohort.
• Track student progress through academic markers (core music completion, major declaration, time-to-degree, and graduation).
• Identify academically at-risk students, delivering targeted coaching strategies for those receiving academic early alerts, withdrawing from courses, or returning from leaves.
• Help students navigate institutional policies, degree options, and academic procedures to build personalized plans.
• Develop and execute workshops, class visits, and events supporting persistence and student identity development.
• Partner with campus health and wellness, academic support services, and Berklee Bridge partners to deliver comprehensive care networks.
• Collaborate with student peer mentors and maintain advising records within predictive analytics and student information systems (SIS).

Benefits

• Outstanding health and dental coverage
• institutional 403(b) retirement match
• tuition assistance
• generous PTO
• paid winter break

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level