Student Orientation Advisor (SOLE)

Texas A&M•Laredo, TX
•Onsite

About The Position

The Student Orientation Advisor works with the Office of Student Orientation, Leadership and Engagement (SOLE) at Texas A&M International University to assist prospective and current students with orientation and student engagement. The position provides cross-functional student support related to new student orientation, transition, and involvement; responds to inquiries from students and their families; supports orientation program coordination and registration; and helps students plan co-curricular programs. The role requires on-campus, face-to-face interaction and regular attendance. Work schedules are set by the department around the employee’s class schedule, and some evening and weekend work may be required. The position is subject to funding and/or need and pays $9.00 per hour for up to 19 hours per week. Applicants must submit a completed application, resume, and cover letter. Employment is contingent on a criminal history check and the institution’s verification of required credentials and information.

Requirements

  • Experience in a student services capacity.
  • Be enrolled at least half-time: 6 credit hours per semester for undergraduate students or 3 credit hours per semester for graduate students.
  • Maintain a TAMIU overall GPA of at least 2.0 for undergraduate students or 3.0 for graduate students.
  • Meet all other requirements in TAMIU’s Satisfactory Academic Progress Policy (SAPP).
  • Strong computer knowledge.
  • Ability to communicate effectively orally and in writing.
  • Ability to interact effectively and professionally with university students, staff, and the general public.
  • Ability to handle diverse problems and situations and find solutions.
  • Ability to quickly learn university office functions, student processes and procedures, and the documents and forms needed for different situations.
  • Ability to maintain confidentiality.
  • Possess a valid driver’s license.
  • Maintain a regular schedule of attendance on campus and in the workplace.

Responsibilities

  • Assist in providing cross-functional student support in new student orientation, transition, and involvement.
  • Respond to phone, correspondence, and email inquiries from prospective and current students and family members about enrollment-transition and student engagement services.
  • Assist with coordinating new student orientation programs that directly affect incoming students and their families.
  • Help register new students and their families for available orientation programs.
  • Assist students in planning co-curricular programs that support a culture of student involvement by processing event requests and related paperwork.
  • Perform other related duties as assigned.
  • Complete required training promptly.
  • Input hours and submit a timesheet biweekly.
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