Solutions Engineer
Motorola Solutions • Richardson, TX14d • $85,000 - $100,000
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Solutions Engineer
Motorola Solutions•Richardson, TX
•$85,000 - $100,000
About The Position
The Solutions Engineer operates as a business-technical advisor, helping customers navigate software choices by matching platform functionality with strategic goals and operational needs. The role facilitates technical discussions to define the challenges addressed by the software, explain architectural needs, and show how the Theatro platform integrates with customers’ existing infrastructures. The Solutions Engineer maintains technical alignment and clarity and serves as a partner to technical and business stakeholders. By understanding customer environments and needs, the role supports sales engagement and account management plans. Working with Account Executives, Account Managers, and internal departments, the Solutions Engineer translates customer obstacles into technical requirements, assesses proposed solutions for feasibility and fit, and advises customers on suitable architectural paths and usage strategies. The role includes travel, listed as up to 35% in the location and travel section and under 25% in the basic requirements section.
Requirements
- Bachelor's degree with 4+ years of sales, presales, or solutions consulting experience, or 6+ years of sales, presales, or solutions consulting experience.
- Ability to follow end-to-end customer engagement from introduction to delivery.
- Working knowledge of Wi-Fi and IP networking principles.
- Familiarity with APIs and common integration approaches.
Nice To Haves
- 5+ years of direct customer engagement as a technical representative for the Sales team.
- 5+ years of technical sales process knowledge.
- Experience with SaaS and HaaS.
- Ideal candidates will reside in North Texas.
Responsibilities
- Translate customer obstacles into technical requirements.
- Assess the feasibility and fit of proposed solutions.
- Advise customers on optimal architectural paths and usage strategies.
- Understand customer environments and needs to support sales engagement and management plans.
- Facilitate technical discussions about software challenges, architecture, and platform integration.
- Work alongside Account Executives, Account Managers, and internal departments.
Benefits
- Incentive bonus plans.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- 10 paid holidays.
- Generous paid time off packages.
- Employee stock purchase plan.
- Paid parental and family leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
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