Solutions Engineer Jobs

About The Position

Requirements

• High School Diploma or equivalent
• 5 Year minimum electronic security systems/low voltage electrical experience
• Strong technical knowledge of low voltage electrical systems, particularly physical security systems, and design principles.
• Clear verbal and written communication, prompt and organized manner.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to utilize Microsoft Suite.
• Physical ability to stand on feet for multiple hours at a time and navigate job sites for design site walks.
• Physical ability to use a computer for multiple hours at a time.
• Willingness to travel to customer sites as needed.
• Valid driver’s license, with no issues on driving record.

Nice To Haves

• Ability to utilize AUTOCAD and PDF editing software such as Adobe Suite or Bluebeam Revu
• Experience with ConnectWise Manage or other project management ticket based platform

Responsibilities

• Develop site-specific designs for low voltage electrical systems (access control, CCTV, intrusion, etc.), ensuring compliance with industry standards and regulations.
• Create detailed technical drawings, layouts, and schematics that meet project requirements.
• Perform site walks to assess jobs in real-time and deliver accurate quotes.
• Collaborate with partners to understand site conditions and tailor designs accordingly.
• Provide product demonstrations, digital sales rooms, and walkthroughs via remote webinars and onsite presentations.
• Engage with partners early in the project cycle to understand their needs and position our solutions effectively.
• Update tickets and requests for support in our operational system, ensuring timely preparation of quotes and designs.
• Support Digi Account Managers by providing technical expertise when analyzing customer requirements and project specifications during the quoting phase.
• Support and assist in demo system product deployments on-site.
• Collaborate with field teams to ensure design intent and answer project implementation questions.
• Assist the construction bid market team with pre-bid meeting attendance as required.