Solutions Engineer, Mid-Market — Central/Mountain/West Coast

Motive

19h • $125,000 - $150,000

About The Position

As a Mid-Market Solutions Engineer, you will help drive successful outcomes for Motive’s mid-market customers and prospects. You will partner with Account Executives to shape deal strategy, deliver product demonstrations, and advise technical and business stakeholders. The role combines technical expertise, business acumen, and communication skills to connect customer challenges with Motive’s solutions and influence buying decisions. You will report to a Mid-Market Solutions Engineering Leader and work across Sales, Product, Engineering, and Customer Success. Candidates may be located in the Central, Mountain, or Pacific time zones.

Requirements

• At least 3 years of experience supporting Mid-Market or comparable segments in a customer-facing pre-sales or solutions engineering role, with SaaS and/or hardware experience.
• Experience in a customer-facing pre-sales role and willingness to travel 15–20%.
• Excellent communication skills, including the ability to explain technical topics to technical and non-technical audiences.
• Demonstrated success supporting complex solution sales and navigating Mid-Market or similar sales cycles.
• Analytical and problem-solving abilities with a solutions-oriented mindset.
• Experience with APIs, integrations, and technical solution design.

Nice To Haves

• Bachelor’s degree preferred; advanced degree is a plus.
• Familiarity with value-based selling frameworks or solutions engineering methodologies, such as MEDDIC, MEDDPICC, Command of the Message, Demo2Win, or Great Demo!.

Responsibilities

• Partner with Mid-Market Account Executives to shape deal strategy, conduct discovery conversations, and deliver demonstrations that support customer decision-making.
• Create customized demonstrations for technical, operational, and business audiences, serving as a trusted advisor to Mid-Market customers.
• Translate customer challenges into actionable solutions that deliver measurable business outcomes.
• Develop knowledge of the competitive landscape and support Account Executives with displacement and growth opportunities.
• Build product expertise and shape customer conversations around current platform capabilities and future innovations.
• Collaborate on RFIs and RFPs to position Motive as a partner of choice for Mid-Market organizations.
• Connect Sales with Product, Engineering, Customer Success, and Marketing, and ensure customer insights inform continuous improvement and innovation.

Benefits

• Health, pharmacy, optical, and dental care benefits
• Paid time off
• Sick time off
• Short-term and long-term disability coverage
• Life insurance
• 401(k) contribution
• Restricted stock units may be included in total compensation for certain roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed