Solutions Consultant, Mid-Market
About The Position
Figma is hiring a Solutions Consultant to support Mid-Market accounts. The role bridges technical expertise and business context, partnering with Sales and cross-functional teams to develop consultative strategies that demonstrate Figma’s value. The Solutions Consultant leads technical discussions, demonstrations, and solution design to help customers achieve their goals and transform how they build products, contributing to revenue and growth. The position is full-time and may be based at Figma’s San Francisco hub or remotely within the Pacific or Mountain US time zone. The role includes collaborating with customer teams and internal partners, managing competing priorities autonomously, and contributing reusable resources and knowledge to strengthen the Solutions Consulting team. Figma offers equity and a benefits package that includes health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Other benefits may include company recharge days, cell phone and home internet reimbursements, lifestyle spending accounts, and sales incentive compensation for most sales roles. The annual base salary range is $115,200–$245,600 USD.
Requirements
- 4+ years of professional experience, including 2+ years positioning software in presales within the enterprise SaaS ecosystem.
- Experience selling to or working within product development teams across design, engineering, or product, with front-end development or developer lifecycle experience.
- Ability to lead customer evaluations, define success criteria, and deliver compelling presentations and product demonstrations to diverse audiences.
- Ability to learn new technologies quickly and adapt to evolving customer needs.
- Strong prioritization skills and ability to balance competing customer demands with business needs.
Nice To Haves
- Experience using or working with Figma, or other UX/UI experience.
- Demonstrated ability to adapt and do your best work in a rapidly changing environment.
- Front-end development experience or familiarity with the software development lifecycle.
Responsibilities
- Partner with Sales to uncover customer goals, understand product development workflows, and connect Figma’s capabilities to business outcomes.
- Deliver tailored product demonstrations, presentations, and technical discussions showing how Figma helps teams design and build products more effectively.
- Lead customer evaluations, define success criteria, and guide prospective and existing customers through technical requirements and platform decisions.
- Partner with customer IT and Security teams, with support from internal experts, to address security questionnaires, enterprise requirements, and adoption considerations.
- Share customer feedback with Product, Support, and other cross-functional partners to inform product improvements and the roadmap.
- Create reusable content and resources that help customers get more from Figma and scale the Solutions Consulting team’s impact.
- Share knowledge, develop skills, contribute to a collaborative team, and manage competing priorities autonomously.
Benefits
- Equity
- Health coverage
- Dental coverage
- Vision coverage
- Retirement benefits with company contributions
- Parental leave
- Reproductive or family planning support
- Mental health and wellness benefits
- Paid time off, including paid sick leave and holidays
- Employer-provided flexible PTO for eligible exempt employees
- Company recharge days may be available
- Cell phone and home internet reimbursements may be available
- Lifestyle spending accounts may be available
- Sales incentive compensation for most sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
