Solutions Consultant, Mid-Market

Figma•San Francisco, CA

About The Position

Figma is hiring a Solutions Consultant to support Mid-Market accounts. The role bridges technical expertise with business context, partnering with Sales and cross-functional teams to develop consultative strategies that demonstrate Figma’s value. The Solutions Consultant leads technical discussions, product demonstrations, and solution design to help customers meet their goals and transform how they build products, contributing to Figma’s revenue and growth. The role is full-time and may be based at Figma’s San Francisco hub or remotely within the Pacific or Mountain US time zone. The position works with prospective and existing customers, Sales, customer IT and Security teams, and internal Product, Support, and other partners. Figma offers equity and a competitive benefits package that includes health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; paid time off, sick leave, and holidays. Other benefits may include company recharge days, cell phone and home internet reimbursements, lifestyle spending accounts, flexible paid time off for eligible exempt employees, sales incentive compensation for most sales roles, and an annual bonus plan for eligible non-sales roles. The annual base salary range is $115,200–$221,600 USD.

Requirements

  • At least 4 years of professional experience, including at least 2 years positioning software in presales within the enterprise SaaS ecosystem.
  • Experience selling to or working within product development teams across design, engineering, or product, with front-end development or developer lifecycle experience.
  • Proven ability to lead customer evaluations, define success criteria, and deliver compelling presentations and product demonstrations to diverse audiences.
  • Ability to learn new technologies quickly and adapt to evolving customer needs.
  • Strong prioritization skills and ability to balance competing customer demands with business needs.

Nice To Haves

  • Experience using or working with Figma, or other UX/UI experience.
  • Ability to adapt and do high-quality work in a rapidly changing environment.
  • Front-end development experience or familiarity with the software development lifecycle.

Responsibilities

  • Partner with Sales to uncover customer goals, understand product development workflows, and connect Figma’s capabilities to business outcomes.
  • Deliver tailored product demonstrations, presentations, and technical discussions showing how Figma helps teams design and build products more effectively.
  • Lead customer evaluations, define success criteria, and guide prospective and existing customers through technical requirements and platform decisions.
  • Partner with customer IT and Security teams, with support from internal experts, to address security questionnaires, enterprise requirements, and adoption considerations.
  • Bring customer feedback to Product, Support, and other cross-functional partners to inform product improvements and the roadmap.
  • Create reusable content and resources that help customers get more from Figma and scale the Solutions Consulting team’s impact.
  • Share knowledge, develop expertise, contribute to a collaborative team, and manage competing priorities with autonomy.

Benefits

  • Equity
  • Health coverage
  • Dental coverage
  • Vision coverage
  • Retirement benefits with company contributions
  • Parental leave
  • Reproductive or family planning support
  • Mental health and wellness benefits
  • Paid time off
  • Paid sick leave
  • Paid holidays
  • Flexible paid time off for eligible exempt employees
  • Company recharge days
  • Cell phone and home internet reimbursements
  • Lifestyle spending accounts
  • Sales incentive compensation for most sales roles
  • Annual bonus plan for eligible non-sales roles
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