Account Executive, Mid-Market - Central

Serval • Austin, TX

6d • $250,000 - $250,000 • Onsite

About The Position

Serval is hiring a Mid-Market Account Executive to join its founding go-to-market team and own the complete sales cycle for multi-stakeholder IT and Security deals, from outbound prospecting through close. The role partners closely with founders, product, and engineering to shape Serval’s commercial motion and help define how AI can transform IT operations. It is aimed at a high-performing seller experienced in fast-growing SaaS environments who enjoys building from zero and contributing to a new category.

The position is described as based in Austin, Texas, with a five-day in-office policy. The posting also states that the candidate should be based in or willing to work from the San Francisco headquarters five days a week, with travel to customers or events as needed.

Requirements

• 2–5 years of full-cycle B2B SaaS sales experience, ideally in an outbound-driven environment, with consistent quota attainment.
• Proven success selling technical or workflow automation solutions to IT, Security, or Engineering leaders.
• Skill managing complex, multi-stakeholder sales cycles lasting 1–4 months with VP- and C-suite decision-makers.
• High-agency approach; thrives in ambiguity, builds pipeline from scratch, and helps shape processes.
• Exceptional communication, storytelling, and demo skills.
• Based in or willing to work from the San Francisco headquarters five days a week, with travel to customers or events as needed.

Nice To Haves

• Previous experience at high-velocity SaaS companies.
• Experience joining or helping scale an early-stage Series A–Series D startup.
• Recognition for top performance, such as President’s Club, top 10% ranking, or rapid promotions.
• Comfort demoing or discussing APIs, workflow builders, or automation platforms.

Responsibilities

• Own the full sales cycle, from pipeline generation to close, across key accounts.
• Develop a deep understanding of customers, map IT and Security organizational structures, and align multiple stakeholders around business value.
• Deliver consultative, technical demos showing how Serval’s AI agents automate workflows such as onboarding, access, and service requests.
• Collaborate with product, marketing, and engineering to shape the roadmap and messaging based on customer feedback.
• Maintain a disciplined sales process, including consistent pipeline hygiene, clear next steps, and accurate forecasting.
• Contribute to go-to-market playbooks by refining outbound motions, ideal customer profile definitions, and sales collateral.
• Represent Serval at industry events and customer meetings, with travel approximately once per quarter.

Benefits

• Opportunity to play a key role in shaping the success of the product and company.
• Opportunity to build a fundamentally new AI product offering with support from an experienced team and investors, and to grow with the company.
• A culture that values innovation, ownership, accountability, and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed